Paycom Reviews and Testimonials
40
Company
responses
21
Customer
testimonials
As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.
Terri, We are disappointed to hear you were unhappy with your experience with Paycom and would like to learn more. A member of our team will reach out to follow up with you. We’re committed to providing best-in-class service to our clients and look forward to the...
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Thank you for bringing this matter to our attention. We are happy we were able to connect with you to resolve the situation and look forward to our continuing partnership.
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Product
I didn't like
- Lack of experience and competency
Thank you for bringing this matter to our attention. We’re committed to working with you towards a solution.
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Michael, thank you for reaching out to us. You will need to contact your employer directly to recover your user account. For more information please visit our FAQ page: http://paycom.com/contact-us/faq/ We also invite you to connect with us via the Paycom Facebook...
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Response: “Our cloud-based software does require a pin, however, if you are referencing Paycom’s employee self-service module and need your password reset, please contact your HR/payroll department. For further help and guidance concerning your login credentials,...
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We appreciate you bringing this to our team’s attention and are glad we were able to connect with you and resolve everything. Thank you for being a valued client of ours!
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Colorado Springs, Colorado
Product
I liked
- Staff
- Website
I didn't like
- Company policies
We appreciate you giving us the opportunity to discuss your review and are glad we were able to connect and resolve everything with your coworkers. We look forward to exceeding all your company’s expectations moving forward
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Pittsburgh, Pennsylvania
Product
I didn't like
- Continuous problems
- Value
- Response time
Resolved
Paycom - Customer Service Below Par
Thank you for bringing this to our team’s attention. We’re glad we were able to connect with you and resolve everything. Thank you for being a valued client of ours!
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Testimonial
All my needs are met with Paycom
The customer service can't be beat. It has been a smooth transition from ADP to Paycom and the implementation was less stressful than it was with ADP. I have one dedicated person to my account that I can call or email whenever I have a question and Paycom has more...
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Testimonial
Paycom - Single Database Solution
We decided to move to Paycom for several reasons, but the most significant was because they were the only provider that was offering a single-database solution and onsite implementation. Human Resource Manager
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