What Their Customers Are Saying

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All testimonials are provided and verified by Paycom. Verified testimonials on Opinion Corp. is a paid feature of the platform.

Paycom has a very bright future

Paycom
If the quality of a firms employees is an indication of future success, then Paycom has a very bright future. We sincerely appreciate their responsiveness and the way your employees conduct business. I have already recommended your company to another company because of our satisfaction with your service. Human Resources
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Paycom was definitely the right choice

Paycom
After several years of toying with the idea of switching payroll companies, I finally made the leap of faith. I spoke with several companies but finally settled on Paycom. My decision to switch to Paycom was definitely the right choice. The product and the people are worth making this decision. I highly recommend Paycom to anyone! Controller
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Our Human Resources Staff LOVES this product

Paycom
Our employees and managers have benefitted by having access to their own payroll information, having the timekeeping and PTO tracking in one login, and having the ability to use the scheduling system. Our Human Resources staff LOVES this product. We now have applicant tracking tools and reporting features we would not dared to dream of with our old software. Paycom is a great product. Director of Finance
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Paycom's reply to:

My son last paycheck he has passed away

Hi, Tina. We are sorry to hear about the loss of your son, and we want to help resolve this concern as quickly as possible. Our dedicated service team has contacted Meadowbrook to ensure they are aware and can bring this to a prompt resolution.
author's review
ID
#4050331 Review #4050331 is a subjective opinion of poster.
Preferred solution
My son's check or where it went to

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

My son worked for a nursing home in chouteau ok and he has passed away and know body is telling me where his pay check went to after they sent it back he worked for Meadowbrook nursing center.When I ask the hr person who is supposed to know I get nothing it's not the money it's the principal about my why my son put into a company that didn't even send flowers to his funeral

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Paycom's reply to:

Difficulty in use.

Hi, William. Each user’s experience is important to us and we have reached out to your HR team to address your concerns. Everything should be good-to-go from here on out. Feel free to connect with us at feedback@paycomonline.com if we can be of additional help.
author's review
ID
#3338958 Review #3338958 is a subjective opinion of poster.
Preferred solution
Back to management taking care of payroll responsibilities and let the employees just do their jobs.
New Reviewer

After each learning exercise the narrator says "simple". The entire Paycom is anything but simple.

It's been clocking me out when some of my co-workers clock out. Then when I try to clock out, the only option given to me is to clock in.

Nothing but a headache. Takes the work out for the employer but is horrible for the employee.

User's recommendation: DON'T MAKE YOUR EMPLOYEES DO MANAGE WORK.

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Paycom's reply to:

Cant get no help

Hi, Debbie. Because of our dedication to the protection of all users' data, only your organization's team can update your information. We have also alerted your company’s dedicated specialist to help ensure your concerns get resolved. If we can be of additional help, feel free to contact our team at feedback@paycomonline.com.
author's review
ID
#3307946 Review #3307946 is a subjective opinion of poster.
Preferred solution
My phone number changed to get into my paycom account.
New Reviewer

Cant get ahold of anyone in the hr department were i worked to get my info and its becoming annoying when i cant change my phone number to get my w2.

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Paycom's reply to:

Log in

We'd like the opportunity to gather more information regarding your feedback. Please reach out to our team at feedback@paycomonline.com, and a member of our team will follow up with you.
author's review
ID
#3302772 Review #3302772 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

My unique pins never work , I need to use manager on the go and it works everywhere but my laptop n my phone

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Paycom's reply to:

I chatted with 2 people today..still need help

We’d be happy to help! Our team has reached out to you via email. If you did not receive the message, please reach out to us at feedback@paycomonline.com.
author's review
ID
#3004093 Review #3004093 is a subjective opinion of poster.
Preferred solution
To get into the system
New Reviewer

I have been trying to log into paycom. I have not been able to put my last 4 # of social in..

it bumps me out. I've tried several times. Very upset. 2 people texted that they would connect me to someone else.

No thank you. I don't want to spread my social security # all over. I just need to get into the system.

I have all my information correct. Do you ??

Sharon Mikan

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Paycom's reply to:

Poor directions

Hi Daniel, we encourage you to work with your organization’s HR team for assistance accessing and resetting your login credentials or for any help you need regarding your direct deposit. Because of our dedication to the protection of all of our users' data, only your organization's team can access your information. Your employer can also contact their dedicated Paycom Specialist or with our team at feedback@paycomonline.com to further troubleshoot your concerns.
author's review
ID
#2801102 Review #2801102 is a subjective opinion of poster.
New Reviewer

Can't get logged in. You need a visual example of what I should see at each step.

Apparently one has but a tiny number of hours to make an initial log-in. I do not like this system at all. It not user frendly and is far more difficult to use than paper systems in almost every way. Now I need a multity hundred dollar device to see a pay stubb and spend a hour to and frow to the closed public library to get a paper copy.

Direct deposit is much harder to budget and removes valuable contact with a banker. This electronic system is a pig sty.

User's recommendation: THumb down on concept as implimented.

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Paycom's reply to:

Paycom is great to use. I just had one issue...

Hi Ryan! We reached out to your HR team who enabled this feature and you should now be able to edit your direct deposit information moving forward. We'd encourage you to contact your company's HR team directly if you require additional assistance.
author's review
ID
#2467506 Review #2467506 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
Paycom is great to use. I just had one issue...

When I first used Paycom I set up my direct deposit and also had a direct deposit distribution towards a separate account. I recently had to change the distribution account, but there is no way to.

The "edit distributions" button is greyed out for me and I can't change the account information.

The main account information looks like I can change. I just need to change the other distribution account.

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Paycom's reply to:

Employment verification

Please reach out to your organization's HR team for assistance. We only provide the software for HR teams and cannot verify employment on behalf of our clients.
author's review
ID
#2451077 Review #2451077 is a subjective opinion of poster.
Preferred solution
form needs to be verify and send to email provided in form.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
Paycom - Employment verification

Hello I am trying to contact Paycom. my employer North West College in West Covina send a employment verification form about a month ago that needs to filled and return to the email in the form provided.

to this day no form for employment verification has been send. My name is Sandra Posluszny. where or who do I contact for this issue. Its been a month and until now no form has been send back to me or the facility requesting this form.

please send back ASAP. thank you

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Paycom's reply to:

Concerning

Rebecca, we’re sorry you are frustrated. We recommend you use the appropriate channels to reach out to your former employer’s HR team that uses Paycom. Because of our dedication to the protection of users’ data, employers control access levels of their employees.
author's review
ID
#2444577 Review #2444577 is a subjective opinion of poster.
Preferred solution
A complete print out of all the information that I either logged on the app and or the employer did dates time stamps of when logs were made.. so documents can not be falsified

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

So I am in the middle of a lawsuit against the company I was using paycom for and the crazy thing is that paycom took down all my information the company probably told them to because they did some illegal things

User's recommendation: leary.

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Contact Information

Website:
www.paycom.com
Mailing Address:
7501 W Memorial Rd
Oklahoma City, Oklahoma 73142
United States
Phone:
(800) 572-9266
Contact Paycom Customer Service
Paycom's reply to:

Nice but needs more to access lost info

We’d be happy to help! Our team has reached out to you via email. If you did not receive the message, please reach out to us at feedback@paycomonline.com.
author's review
ID
#2438587 Review #2438587 is a subjective opinion of poster.
Preferred solution
Access to w2 on paycom
New Reviewer

I need m w2 and it would be nice to add a email sin in for those that are no longer employed with that company so they can access there w2 info by theselves isntead of having to go back anthem wait weeks for payroll to change their passwords an phone numbers just access their own info . getting a w2 shouldnt be so difficult

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Paycom's reply to:

I can't receive my 6 digit code I need to change phone number

We’d be happy to help! Our team has reached out to you via email! If you did not receive the message, please reach out to us at feedback@paycomonline.com.
author's review
ID
#2437760 Review #2437760 is a subjective opinion of poster.
Loss
$248
Preferred solution
Change phone number 248
New Reviewer

DeadNinjaChange phone number can't get in to my pay com please send to my emailllllllllllllllllllllllllllllll

User's recommendation: Good.

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Paycom's reply to:

I did change phone number

Happy to help, our team has reached out to you via email! Feel free to follow up at to as feedback@paycomonline.com, if you did not receive a message.
author's review
ID
#2341626 Review #2341626 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Few days ago, I did change new phone and phone number. I want login paycom at my new phone but, it requests send to text message to old phone. i want to change new phone number.

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Paycom's reply to:

I need help

Happy to help, our team has reached out to you via email! Feel free to follow up at to as feedback@paycomonline.com, if you did not receive a message.
author's review
ID
#2326509 Review #2326509 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Hi this is patricia timmons I'm letting u I couldn't get into my paycom I was trying to used my username and password and my four digits and it still won't let me in at all.

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Paycom's reply to:

Switching companies

Happy to help, our team has reached out to you via email! Feel free to follow up with us at feedback@paycomonline.com, if you did not receive a message.
author's review
ID
#2316858 Review #2316858 is a subjective opinion of poster.
Preferred solution
Switch my account to a different company
New Reviewer

Im currently working with a new company and when I login to pay COM with the new company its bringing up my old job and its not allowing me to use this new company with pay COM what do I do?

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Paycom's reply to:

I can’t log into my account

We encourage you to reach out to your organization's HR team for assistance accessing and resetting your login credentials. Because of our dedication to the protection of all of our users' data, only your organization's team can access your information.
author's review
ID
#2313976 Review #2313976 is a subjective opinion of poster.
Preferred solution
Log into account
New Reviewer

I forgot my username and password to log in

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