payroll account service system password customer service customer information security questions
Paycom's reply to:

Forgot questions | Paycom review from Saint Petersburg, Florida

Mirzeta, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1474141 Review #1474141 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Reason of review
Order processing issue

I bad forgot my security questions

But i do know my password but dosent let me proccede.

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Paycom's reply to:

Cannot log into account | Paycom review

Meagan, we’re sorry you are having troubles logging in. Due to our dedication to ensuring the safety of our clients’ and employees’ data, only your HR/payroll team has the access and ability to reset your login information. For more information, please visit: https://paycom.com/contact-us/tips/
author's review
Review
#1470863 Review #1470863 is a subjective opinion of poster.

Was told to go through the company that they have nothing to do with it.

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Paycom's reply to:

Cannot log in - Paycom review
Zachary, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your former HR/payroll team to verify your username, security questions and/or reset your password. For more information,...
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Review
#1470540 Review #1470540 is a subjective opinion of poster.
Product
Paycom Account
Paycom's reply to:

Paycom is useless

Dom, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information or security question answers, please reach out directly to your HR/payroll team. If you are using the mobile app and would like additional assistance, please fill out our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/ . Thank you.
author's review
Review
#1470307 Review #1470307 is a subjective opinion of poster.
Service
Paycom Payroll Services

After initial registration I cannot log back into the app. Tired of the standard rigmarole about how it's the user's fault.

How am I to reset my password when the useless app ask security questions I never picked.

What a waste of my time and my health this has been. Remember when things were made and they actually did what they were made for...you nerds can't even get the nerd stuff right

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Paycom's reply to:

Time Management Option Misssing | Paycom review from Mount Laurel, New Jersey

Mike, thank you for contacting us. We have shared your notes with your dedicated Paycom support specialist who will reach out to your HR/payroll team.
author's review
Review
#1469127 Review #1469127 is a subjective opinion of poster.
Reason of review
Good customer service
Time Management Option Misssing - Paycom review

An employee as lost access to the Time Management option in the Paycom app. He uses a Samsung Note 8. He says he was able to use this option weeks ago. I am able to see it on my app, in the same organization.

Thanks for your assistance.

Mike Bogusz

IT

LLGI

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Paycom's reply to:

Frustrated | Paycom review from Houston, Texas

Vanessa, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1466455 Review #1466455 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

I got a new job and it’s asking for my current password and it’s not working so I tried to reset it but it said I can’t without a work registered.

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Paycom's reply to:

I need help with enrollment | Paycom review from Jackson, Tennessee

Elias, thank you for contacting us. You will need to reach out directly to your HR/payroll team for help with your benefits.
author's review
Review
#1466001 Review #1466001 is a subjective opinion of poster.

Please help me sign up for benefits

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Paycom's reply to:

Updating Direct Deposit | Paycom review

John, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your direct deposit. They can also reach out to their dedicated client support specialist if they have questions.
author's review
Review
#1463726 Review #1463726 is a subjective opinion of poster.

I entered my information in all the correct fields, but when I click the percentage it always changes 100% to 0.1.. ..what gives? I finally gave up and entered 0.99.

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Paycom's reply to:

Cannot login | Paycom review from Barbourville, Kentucky

Judy, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1462801 Review #1462801 is a subjective opinion of poster.

Unable to login. Can't even go to security questions

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Paycom's reply to:

Login | Paycom review from Fresno, California

Alexis, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1462205 Review #1462205 is a subjective opinion of poster.
Product
Paycom Website
Pros
  • People
Cons
  • Several lockouts
Reason of review
Work Experience or Job Application

I can't log in to approve my hours

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