Paycom's reply to:

Carlos, we understand how that would be frustrating. Please contact your HR/payroll team and have them reset your security questions. If they need assistance, please have them contact their dedicated client support specialist. We will also share this feedback with...
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ID
#1458989 Review #1458989 is a subjective opinion of poster.
Location
Oak Brook, Illinois
Service
Paycom Payroll Services
We’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading...
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ID
#1457151 Review #1457151 is a subjective opinion of poster.
Location
San Diego, California
Paycom's reply to:

Shanae, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your login. After your password is reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play Store. You will...
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ID
#1455148 Review #1455148 is a subjective opinion of poster.
Location
Houston, Texas
Product
Paycom Account
Nathaniel, we’re sorry to read you are frustrated. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the...
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ID
#1451173 Review #1451173 is a subjective opinion of poster.
Location
Secaucus, New Jersey
Paycom's reply to:

Brittany, thank you for reaching out to us. Paycom provides the payroll and HR technology to your employer and your HR/payroll team manages your payroll information, W-2 and related data through our software. We recommend following up with your HR/payroll team directly...
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ID
#1450684 Review #1450684 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Paycom's reply to:

Leeza, we appreciate you contacting us. Our team has attempted to follow up with you regarding this matter using the email you provided when submitting your feedback. Periodically, when a new client or employee is entering their data in Paycom, they may inadvertently...
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ID
#1450159 Review #1450159 is a subjective opinion of poster.
Service
Paycom Payroll Services
Paycom's reply to:

Locked out paycom trying to get in so i clock in out at work

Luvenia, thank you for reaching out to us. You will need to connect with your HR/payroll team directly to reset your login. For more information, please visit: http://paycom.com/contact-us/tips/
ID
#1450135 Review #1450135 is a subjective opinion of poster.
Service
Paycom Payroll Services

was trying to log on to my account and did 3 times and it locked me iout now i need help to log back into my account

Paycom's reply to:

Paycom code with legal shield

Antuan, thank you for contacting us. Our End User License Agreement was recently updated. If you have any additional questions about product features, please connect directly with your HR/payroll team. For more information, please visit: http://paycom.com/contact-us/tips/
ID
#1445008 Review #1445008 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

Its unacceptable for a big company as your to not have the translation with legal shield. How can you provide a service that your programming department cant even translate the code for the enrollment that cause customer able to access their account.

Paycom's reply to:

Yvette, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your login. After your password is reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play Store. You will...
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ID
#1443108 Review #1443108 is a subjective opinion of poster.
Product
Paycom Account
Paycom's reply to:

Chris, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your security questions. After they are corrected or reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play...
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ID
#1442102 Review #1442102 is a subjective opinion of poster.
Location
Charleston, South Carolina
Product
Paycom Account
Paycom's reply to:

Paycom account

Thank you for contacting us. You will need to reach out directly to your HR/payroll team to reset your login. For more information, please visit: http://paycom.com/contact-us/tips/
ID
#1440773 Review #1440773 is a subjective opinion of poster.
Product
Paycom Account

My paycom account is locked what can I do

Paycom's reply to:

Insurance issues & no paycheck yet

Cindy, thank you for contacting us. Your HR/payroll team will need to correct any issues regarding your insurance benefits or payroll. We also want to verify you are visiting paycom.com as pay.com is a different organization. If your HR/payroll team needs assistance, please have them reach out directly to their dedicated client support specialist. For more information, please visit: http://paycom.com/contact-us/tips/
ID
#1439757 Review #1439757 is a subjective opinion of poster.

I have put my insurance verification on pay.com as instructed every month & still have to get a manager to override when I clock in because it says my insurance has expired, which is not true. And, also, usually have my pay on my card today & pay.com is not showing any pay deposit yet. What's up with that, where's my paycheck?

Paycom's reply to:

Online Payments?

Thank you for contacting us. Please connect with your employer’s HR/payroll team regarding your COBRA options and information. If you are no longer with the organization, they should have provided you with instructions regarding your COBRA options and how to sign-up. If they have questions, please have them contact their dedicated Paycom specialist.
ID
#1437713 Review #1437713 is a subjective opinion of poster.

Can I enroll in cobra and make payments online?

Paycom's reply to:

Not Too Bad But I Need Help

Marley, thank you for reaching out to us. Please be sure to click on “Edit Distributions” on the page to access this feature. Be sure to click on the update button after you have finished making the changes you would like to keep. If you have additional questions, please reach out directly to your HR/payroll team for assistance.
ID
#1436827 Review #1436827 is a subjective opinion of poster.
Reason of review
Good customer service

I need to update my direct deposit to auto distribute a percentage to my savings (which is a function that paycom has) but it won't let me change anything on the direct deposit page. Help?

Paycom's reply to:

No answer

Viva, thank you for reaching out to us. Please contact your HR/payroll department directly to retrieve your login information. For additional information, please visit: http://paycom.com/contact-us/tips/
ID
#1434940 Review #1434940 is a subjective opinion of poster.
Service
Paycom Customer Care

Not allowing me to login the new info. I have never registered my information on this site.