Paycom Reviews and Testimonials
As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.
Latest review first
Paycom’s Intuitive User Interface Is Easy to Learn
Having utilized Paycom several times at previous organizations, the system will be a massive upgrade to the hospital’s previous system. One of the most useful improvements is Paycom’s flexible reporting functionality. I will recommend Paycom to any hospital that we do business with in the future! HR Director
Reason of review
Paycom - Review in Accounting category from Los Angeles, California
my company switched from a simple timeclock to paycom the worse experience ever we loose time logging into paycom everyday havent even got payed on my paydate it makes me want to quit my job that ive been at for 4 yrs
Paycom in Los Angeles, California - Implementation Nightmare
We were told we would be able to move off our PEO and the implementation timeline would be 6 weeks. 6 weeks AFTER our roll out date we still do not have a fully built system. We spend numerous hours going over system specifications that we needed only to find out we had error due to duplicate ee' ID #'s which we made clear we had duplicates but were insured it wold not be an issue. There were many aspects we had the impression Paycom (after all the information we discussed and delivered to them) would be set up only to find out that half the configuration fell on our shoulders to complete. Multiple Direct Deposit issues on first payroll (hold you ee's responsible for setting up DD again, do not trust Paycom to import correctly! Bottom line if you go with Paycom give yourself AT LEAST 8 weeks to implement and hold them to strict deadlines. Test everything BEFORE first payroll as reps asked me to wait and test it all out on our first payroll, and do not be afraid to escalte beyond your direct reps. FINALLY make sure you clearly ask what is not included in the base package. They sell you thinking so many elements are included when really they are add ons. Implementation nightmare but ultimately better then our previous platform for employee ease of use.
Paycom has been an easy transition
Our company made the change from ADP to Paycom the second quarter of 2016. Paycom has been an easy transition and great experience. The staff has been very helpful and supportive. I would certainly recommend Paycom for your payroll needs. Director of Finance
Reason of review
Good customer service
Paycom in Jasper, Alabama - Pissed
setting up a program (over a year ago) that you never use. that requires you to have to have all security questions EXACTLY correct. is terrible. I put in my username, password, of course i know the last 4 of my social. I know every answer to my security questions. but the have to have the EXACT characters in them..... this isnt the pentagon, im just wanting to make sure im getting taxed properly unlike the previous year. but thats not imprtant right??? lets just lock me out of my account so that all hopes of getting in to it is futile............
Paycom in Bullhead City, Arizona - Can't ever get logged in consistently.
It seems like I have to have my employer manually reset my password each and every pay period as the system always says that it can't log in that the site is invalid. What a pain in the ***! I hope my employer realizes their mistake soon. I previously used ADP at two separate companies and it was reliable and efficient. I also liked that your W-2 info could be automatically populated when doing your tax refund. Paycom just lets you print *** pdfs of pay stubs and W-2s. Why don't they mail out paper copies if desired? ADP would. If I were a business owner I would run from this company.
Paycom Payroll Services Review from Portland, Oregon
The amanda show website works better than paycom! Paycom is the worst website ever imagined. Try it on your phone, a lot of the buttons don't work. The important buttons you need to add and change information, dont work. You can look at other useless things all over. But you can't do anything important or helpful.
Paycom - Review in Accounting category from Denver, Colorado
My company uses Paycom. They have messed up several times this year, causing severely delayed W-2s and an unannounced $120 deduction from our paychecks to fix their mistake. Awful!
Paycom in Lewiston, Maine - Terrible Product and Support Staff
We switched to Paycom as equity owner wanted to cut payroll expenses. Spent endless hours in setup due to the complexity of multiple company codes and numerous shifts with different pay rules. Fantastic, excellent, we can do that were the comments from Sales and Setup. Young, seemingly bright people but I don't think any of them had any real world knowledge. They certainly didn;t know payroll and their own darn system! You can't even test the system, which I still can't imagine and we had to go live without a real test. What a disaster. All the work we did completing documents, setting up shifts, pay grades, schedules and down to who belongs in what company code, was like they did nothing with that information. It was a terrible and it continued to be every single payroll. Thank God I left the company. These people do not have a clue as to what they are doing. We escalated everything to as high as we could go. Bright young people who kept saying fantastic, excellent and we can do that! If Paycom comes a knocking - do NOT let them in!
Paycom - Payroll Services Review from Lyman, South Carolina
Paycomonline sucks!My company switched to this garbage,it does not work 90% of the time.It takes at best 30 minutes to access- should have outsourced in India!
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