Paycom Reviews and Testimonials
162
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responses
28
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testimonials
As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.
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Paycom - Horrible Experience
Salespeople were aggressive, but seemed to know what they were doing. Turns out they were not truthful at all. We paid an implementation fee up front with a defined set of requirements. They tried to go live with a system that did not meet requirements. Numerous delays and after two failed start-ups we pulled the plug. PAYCOM admitted that they could not meet their commitments and provide a product that worked as promised in the proposal. Did not even have the decency to refund all or a portion of the upfront fees. Integrity was so bad that I worry that they have our employees personal information. RUN from this company.
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Would Recommend Paycom to any Hotel
Paycom offered a superior product that is more user friendly and we could not be happier with our switch. They exceeded all of our expectations and have met our business needs. I would recommend Paycom to any hotel looking to switch payroll and HR providers. General Manager
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Good quality
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Paycom - Transfer was seamless
Paycom was very precise in our set-up. This was very important in transferring employee data, end of year transactions and overall satisfaction for our end users as well as administration. We would highly recommend the Paycom team to assist with any future implementations for small or large businesses. Chief Performance Officer
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Reason of review
Good quality
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Paycom - Where Everything Is Integrated Into One System
We were able to implement Paycom’s payroll services as well as its Applicant Tracking, Performance Reviews, Benefits, PAFs and Onboarding. The Paycom team truly led the implementation and I could always count on them for an answer as well as instructions on how the system functioned. Our transition from another provider was a success due to the hard work of the implementation team. HR Recruiter
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Reason of review
Good quality
Testimonial
Being a quality software company to our clients ourselves, I knew our employees deserved the same quality from an HR/payroll system. I was very impressed with the software, ease-of-use, and overall look of the system. I was also happy to hear about their willingness to...
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Reason of review
Good quality
Testimonial
Paycom was a clear solution for us
We decided to transition to Paycom because we needed a more technology based HR approach and assistance with the increasing compliance demands surrounding ACA. Paycom’s systems are seamless and promote a paperless, modern HR workflow. Paycom was the clear solution for us. Director of HR
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Reason of review
Good quality
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Paycom - Eternally Grateful
Paycom made suggestions to our management team to ensure that we are utilizing Paycom efficiently and it has really turned the tide for us and we are eternally grateful! We are not an easy company to work with and have many Type-A personalities and many specific requirements that address aspects of industries that are not all in line with one another, so job well done! CEO
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Reason of review
Good customer service
Paycom - Payroll Services Review from Vincentown, New Jersey
Not user friendly takes too long clocking in and out, especially if you have multiple stops. Few dollars more and we could have had something decent. But no lets take 5 minutes to log in everytime??????
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Paycom is the worst
My company make us use Paycom. It really sucks because if you put in passwords and id it always ask you security questions. My bank is easier to use and it has never been hacked. why do we have to use this *** system.. it will lock you out and will be very hard to log back in. why why why do we need the *** security questions when we have password. do they really think that someone is trying to mess with my time off request. I have use other systems and they are easier. please change your system
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Paycom in College Park, Georgia - Not the best, but can work for smaller companies
When I joined my current employer, they had just installed Paycom. I say installed rather than implemented because they only dumped in the very basic information. We have over 700 employees and the "implementation" amounted to name, rank and serial number. Wait, scratch the serial number. The employee codes were alphanumeric including letters O and I? The representatives appear to be very young and the developers have very limited HR knowledge. Many of the functions do not take into consideration how an HR person would use them. Some functions do not interact with others and some just don't exist. There is no leave of absence management function, only FMLA. OSHA and Unemployment cases cannot be closed. The ATS function is completely worthless, and poorly developed. It takes too many clicks to move a person forward in the hiring process, and the interview groups required are painful and not conducive to very large groups with many people involved in interviews. On a positive note, they develop new features often, but better planning on the front end, would reduce the need to have monthly updates, but quarterly ones. If you choose Paycom, make sure you have at least one person on your team that can focus on implementation. This is a VERY labor intensive process.
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