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Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Would Recommend Paycom to any Hotel

Paycom offered a superior product that is more user friendly and we could not be happier with our switch. They exceeded all of our expectations and have met our business needs. I would recommend Paycom to any hotel looking to switch payroll and HR providers. General Manager
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Review
#968513 Review #968513 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Paycom - Transfer was seamless

Paycom was very precise in our set-up. This was very important in transferring employee data, end of year transactions and overall satisfaction for our end users as well as administration. We would highly recommend the Paycom team to assist with any future implementations for small or large businesses. Chief Performance Officer
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Review
#1018668 Review #1018668 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Paycom - Where Everything Is Integrated Into One System

We were able to implement Paycom’s payroll services as well as its Applicant Tracking, Performance Reviews, Benefits, PAFs and Onboarding. The Paycom team truly led the implementation and I could always count on them for an answer as well as instructions on how the system functioned. Our transition from another provider was a success due to the hard work of the implementation team. HR Recruiter
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Review
#1018665 Review #1018665 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Being a quality software company to our clients ourselves, I knew our employees deserved the same quality from an HR/payroll system. I was very impressed with the software, ease-of-use, and overall look of the system. I was also happy to hear about their willingness to...
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Review
#984950 Review #984950 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Paycom was a clear solution for us

We decided to transition to Paycom because we needed a more technology based HR approach and assistance with the increasing compliance demands surrounding ACA. Paycom’s systems are seamless and promote a paperless, modern HR workflow. Paycom was the clear solution for us. Director of HR
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Review
#952394 Review #952394 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Paycom - Eternally Grateful

Paycom made suggestions to our management team to ensure that we are utilizing Paycom efficiently and it has really turned the tide for us and we are eternally grateful! We are not an easy company to work with and have many Type-A personalities and many specific requirements that address aspects of industries that are not all in line with one another, so job well done! CEO
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Review
#1018667 Review #1018667 is a subjective opinion of poster.
Reason of review
Good customer service
Paycom's reply to:

Paycom - Payroll Services Review from Vincentown, New Jersey

Our system was designed with ease-of-use and simple navigation in mind. With just a few clicks, you can be clocked in/out of the system. Did you know we also have training courses for our clients’ employees where we walk them through the Paycom system and show best practice methods for using the system with ease? If your employer has purchased and enabled Employee Self-Service, you can check out these trainings at your convenience.
Review
#819003 Review #819003 is a subjective opinion of poster.
Reason of review
Poor customer service

Not user friendly takes too long clocking in and out, especially if you have multiple stops. Few dollars more and we could have had something decent. But no lets take 5 minutes to log in everytime??????

Paycom's reply to:

Paycom is the worst

Paycom is dedicated to ensuring the safety of our clients’ data, and that commitment extends to the personal data of each employee of those clients. We are happy to provide additional insights and guidance on login questions and more. Please visit our FAQ page here: paycom.com/contact-us/faq/.
Review
#808429 Review #808429 is a subjective opinion of poster.
Reason of review
user login

My company make us use Paycom. It really sucks because if you put in passwords and id it always ask you security questions.

My bank is easier to use and it has never been hacked. why do we have to use this *** system.. it will lock you out and will be very hard to log back in. why why why do we need the *** security questions when we have password.

do they really think that someone is trying to mess with my time off request.

I have use other systems and they are easier. please change your system

Paycom's reply to:

Paycom in College Park, Georgia - Not the best, but can work for smaller companies

Our product development is HR process-driven, with the end-user in mind, so that your job is made simple. And our frequent system updates allow our users to benefit from the latest enhancements as soon as they are made available, unlike others in the space who may have one or two updates a year. Our single-application solution ensures our products work together seamlessly to avoid potential manual errors. In fact, the leave of absence function can be accomplished through our Time and Attendance application. Please know that your happiness and satisfaction is greatly important to us. It is our goal to ensure we are doing everything possible to help streamline processes to better our clients’ lives and we would like to learn more about your experience.
Review
#808399 Review #808399 is a subjective opinion of poster.
Cons
  • Actual software
Reason of review
Damaged or defective

When I joined my current employer, they had just installed Paycom. I say installed rather than implemented because they only dumped in the very basic information. We have over 700 employees and the "implementation" amounted to name, rank and serial number. Wait, scratch the serial number. The employee codes were alphanumeric including letters O and I?

The representatives appear to be very young and the developers have very limited HR knowledge. Many of the functions do not take into consideration how an HR person would use them. Some functions do not interact with others and some just don't exist. There is no leave of absence management function, only FMLA. OSHA and Unemployment cases cannot be closed.

The ATS function is completely worthless, and poorly developed. It takes too many clicks to move a person forward in the hiring process, and the interview groups required are painful and not conducive to very large groups with many people involved in interviews.

On a positive note, they develop new features often, but better planning on the front end, would reduce the need to have monthly updates, but quarterly ones.

If you choose Paycom, make sure you have at least one person on your team that can focus on implementation. This is a VERY labor intensive process.

Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

Paycom - A Single Application for All of Our HR Processes

We recently completed a conversion of our payroll service to Paycom and implemented the Applicant Tracking System. Paycom has been tremendously helpful through the implementation process and very responsive to our questions. Once our products are implemented, Paycom will afford us the capability to have an automated process through a single application for all of our HR processes. HR Director
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Review
#1018666 Review #1018666 is a subjective opinion of poster.
Reason of review
Good quality