Paycom Reviews and Testimonials

PAYCOM IS A TERRIBLE COMPANY STAY AWAY!!!!!!!!!! I am a client (about to leave) with Paycom and they are the worst payroll company I have ever seen.

They have totally *** our payroll beyond belief. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!

I remember when that happened at the end of May. They hired a bunch of new people and then fired them a week later with NO cause.

Then they turned around and fired 2 people from each sales team in the company. I was told it was a "cut back in the budget" but on this blog people want to act like the only reason people were let go was because of not hitting sales numbers! Its a bunch of *** and they treat their employees like *** I know people that still work there and they all tell me it has not gotten any better. I also found a better job with more pay, wayyy less stress, more stable company and a lot closer to my house.

Paycom's upper management is a joke and so are the sales managers. The sales managers have no management experience. They are just people that sold 1 or 2 big deals.

Its a horribly mismanaged company. I think its only a matter of time for The Internet Payroll Company

I was hired by paycom and left the company I worked for because the managers made me believe it was a great job and stable position. I was with the company for 2 weeks when all the layoffs happened.

I did not even get the opportunity to meet a quota. I hadn't even finished training. I don't know exactly why it happened, but I can only speculate. It seems that they probably tried to grow to fast or had to many reps for the market size.

Yet whether it is Paycom, ADP, or Paychex, they all have high turnover. But usually you get the opportunity to prove yourself. Unfortunately I did not with Paycom. They have a good concept, but I've found that there are many online payrolls now.

Luckily, I was able to find a better job with a better pay and with a more stable company that values their employees.

So I thank Paycom for that. I couldn't have done it without their upper management's poor planning.

The truth can been seen in this blog. Paycom is an awful company with a reputation that is getting worse by the day.

Their CEO is a loose cannon with no management skills or people skills. Most of the sales managers are a total joke. Their sales managers have no training they are just forced to manage a team of 10+ sales reps and dont know how to motivate at all. The pricing structure is dishonest as are the sales staff.

They have lost a lot of clients due to their VC buyout and is not the same Paycom as even 2 years ago.

For those prospective Paycom clients out there... DO NOT USE THIS SERVICE!

What not many people know is the reason Paycom sucks so bad now is because it was bought by a VC group. It is no longer the local owners calling all the shots.

There is no way the 2 offices they have can support a sales force of 90 reps. Client sevice has deteriorated so bad since the buyout.

Their product is stagnate, and turnover is high. This is what happens when you use a company that is willing to sell-out.

Paycom is a great company and anyone who says otherwise has no ideas what they are talking about, or just got fired. Think about it, if u r meeting all your quota's, y will a company want to fire u.

Is the company so crazy, that they will fire you and keep someone less productive than urself? Yeah, lazy people complain. Hard working people get the job done. So for anyone complaining, u probably werent doing your job.

And also to prove how great the company is, they make good decisions-they got rid of U. So whine like little girls and complain all you want paycom will continue to grow, and hopefully another company will make a mistake and hire u.

Take this from someone that knows, Paycom has several major faults and is not the best/only solution on the market. Most of their sales people have no payroll or sales experience whatsoever and really do not know what they are taking about when it comes to payroll or the capabilities of their application.

In addition, Paycom is a "sales organization" meaning their sales are Volume Sales not Consultative Sales. Their whole interest is to make everyone a client of Paycom no matter at what cost. They have more sales people than they need who all have very small territories and very large quotas with a very high turnover/burnout rate. This is very similar to the environment of ADP.

The feed all of the employees with a line of garbage about the company going public when the whole time it is the private equity firm calling the shots. The pricing is totally varible and depends on "how much they think the consumer will pay." In addition, the HR capabilities of Paycom's application is very diluted and does not have the functions of an HR suite from applications such as Ceridian or even ADP...

all it really does is just track information and create reports in Excel... that isnt true HR.

I've done business with Paycom for over a year now and let me tell you what a relief it is to not have to fight against a computer to get a human on the phone. I call, a HUMAN answers.

I get transfered to MY specialist, and if she isn't there, one of her co workers is more than happy to assist me. The one time we did have a tax problem my specialist fixed it the day I made her aware of the situation.

Paycom has sent out sales people to train our new supervisors on how to use their system and run our payroll. You can't get that with ADP or Paychex!

I've done business with Paycom for over a year now and let me tell you what a relief it is to not have to fight against a computer to get a human on the phone. I call, a HUMAN answers.

I get transfered to MY specialist, and if she isn't there, one of her co workers is more than happy to assist me. The one time we did have a tax problem my specialist fixed it the day I made her aware of the situation.

Paycom has sent out sales people to train our new supervisors on how to use their system and run our payroll. You can't get that with ADP or Paychex!

I do the payroll for my company. We went with Paycom in Oct 2005 and have had no problems at all.

I like their software interface better than any of the other's I've used.

From reading local media reports, I do know that they are always listed as one of the leading and/or fastest growing companies in the state of oklahoma so they must be doing something right.

Knock on wood--- we have had 2 1/2 years of solid performance and responsive customer service. No problems here at all. (FYI, we are a small company with about 15 employees).

Keep up the good work

In fact, their sales people are about as knowledgable as an ADP rep on his 1st day.

most of their sales people dont know what they are doing anyhow.

You know that is actually funny... because we switched to Paycom at the beginning of 2008 and it was one nightmare after another.

First off, during our first payroll, half of my deductions were not in their system, names were mispelled, terminated employees were in there, employees were in there twice, direct deposits weren't in their system. Then our 941 taxes were totally off and I could not get anyone in their tax office to call me back! When I tried to go to my sales person, I was told that she was no longer there so I spoke to the sales manager who was the absolute rudest person I have ever spoken with... he didn't give a flip about our problems or helping us out.

Finally I got the tax department on the phone and the woman on the other line was totally clueless. After a few months of this, we switched payroll companies who had to clean up the absolute mess that Paycom created. Since then, there have been no problems.

I would never use this company again or recommend anyone use Paycom. They are only out for the almighty dollar and thats it!

I tried switching my company about 4 months ago to Paycom and it was a total disaster. They screwed up our taxes, the customer service was *** and my sales guy didn't know what he was doing. I am not surprised there is a Paycom complaint blog on this website.

Hmmmm sounds like you have some current employees that are in fear of their jobs too.

Of course people who were just let go of a company would come online and try to bash it... pretty typical. But Paycom is a great company and has the best product and service of anyone in this industry.

I actually work for Paycom (won't say who I am) but I agree with some of the folks on here. Paycom did hire & fire way too many people.

First of all, Paycom hires sales managers that do not know how to manage, this is the reason for the sales manager failures. Also, they put new sales people into bad territories and expect them to sell sell sell. It is true they let go of the interns in school.

To be honest with the people who read this, I am worried about my job! I am realizing this is not a good place to work for........

:p Not ALL sales people let go were under quota! Not everyone "couldn't cut it." In addition, interns were let go, sales support staff was let go, and additional operations staff. These people were told these were "budgetary cut-backs." This is not the sign of a healthy company!

:grin

I know someone who can offer up proof and who had hit quota to about 315% in a month and was laid off as well with not much of an explanation. Can that please be explained. Scratching head!

I have personally worked for the company for over a year and a half and they have never terminated an employee who was hitting their numbers since I have been here. This is a sales based industry and if you can’t sell the best product on the market, then maybe sales isn’t the best industry for you.

Everyone that has worked here knows we have the best product, the best price and the best customer service. I realize that its tough being let go and my heart goes out to all of those people, however, this is a great company to work for!

To set the record straight at the end of May Paycom terminated 24 sales associates which were selling less than 2% of our businesses new customer sales. The only other staff eliminated were 2 sales recruiters and an IT person.

Absolutely No Operations staff was eliminated. Loosing a job is tough especially in today’s economy, so it is understandable that some non performing sales ex staff members might use this media as a way to lash out at the company, but this doesn’t change the fact that consumers continue to switch from their current providers to Paycom every day and that over 99% of them stay. The merits of our software and system speak for themselves.

If you are considering a switch to Paycom, please contact those consumers who have made the switch and don’t be influenced by a few disgruntled ex employees. These aren’t pissed consumers, they are pissed non productive sales reps

I have worked for Paycom for several years and I can attest to the very high standards that are set for employees. We want our customers to have the best sales people and the best payroll specialists.

We don't settle for mediocrity. If you were fired, it's because your work was sub par. Paycom has a 99 percent customer retention rate.

We wouldn't have that level of customer satisfaction if we didn't maintain a very high level of professionalism in our employees. Sorry for those of you who couldn't cut it.

That is why Paycom is firing so many people... its because they grew WAY too fast.

In addition, you know just as well as I do it wasnt just sales people who were laid off.. it was operations staff as well.

I currently work for Paycom and I have to say the only sales people who were fired were fired because they weren't doing any sales for the company. That's why there were fired.

Also, I have been there for almost a year now and I haven't seen anyone fired, until just recently. We have basically tripled in size in less than a year.

I am surprised that you have those feelings about Paycom. We switched over two years ago from ADP and found it to be the best payroll decision we could have made. I have also had the same sales rep and specialist the whole time we have been with them.

Yes, I agree. I was actually just laid off from Paycom in their sales area.

The CEO Chad R. is a nut and has no clue how to work with people or run a business.

Stay with who ya got.. save yourself the headache of having to convert back to ADP within 1 year.

I agree. I have friends that have worked for Paycom in the past and were shocked by how many firings they do. They say it is the running joke...

So if you want job stability I would not consider this company.

I agree. I have friends that have worked for Paycom in the past and were shocked by how many firings they do. They say it is the running joke...

So if you want job stability I would not consider this company.