payroll account service system password customer service customer information security questions
Paycom's reply to:

Direct deposit | Paycom review

Jalen, please reach out to your company’s HR team. For your protection, only they have access to this information. Please let us know if you have additional feedback or need additional assistance via our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/
author's review
Review
#1686478 Review #1686478 is a subjective opinion of poster.
Service
Paycom Payroll Services
Direct deposit - Paycom review

Trying to change my direct deposit information but there is no link on the app on my phone for me to change my information.

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Paycom's reply to:

Need help! | Paycom review

Monique, thank you for the feedback. For your protection, only your company’s HR team has access to this information. Please reach out to your HR team for assistance in resetting your login information.
author's review
Review
#1682191 Review #1682191 is a subjective opinion of poster.
Reason of review
Troubl logging in my account
Preferred solution
Help me log in

I’m not receive the requested email to recover my user name. I can’t even login to my account that I just created

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Paycom's reply to:

Horrible unreliable | Paycom review

Joshua, we would like to look into this further. Please fill out the following form so we can investigate. Thank you. https://paycom.com/contact-us/mobile-app/
author's review
Review
#1677198 Review #1677198 is a subjective opinion of poster.
Service
Paycom Customer Care
Pros
  • Hahah
Cons
  • Everything so far
Reason of review
Bad quality
Loss
$70
Preferred solution
Fix the ***

Every month or two my login quits working a and i have to call HR

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Paycom's reply to:

Job offered then says applied | Paycom review

Hi Michelle, you will need to reach out to the companies HR team for more information. We are just the software they use. Thank you.
author's review
Review
#1674541 Review #1674541 is a subjective opinion of poster.
Reason of review
Says offered in the status of my application now it's changed to applied and date. Company is saying I wasn't offered the job. So how do you input that info and who do you get it from?

I completed the online application for Bluewater Resort & Casino thru you. I had interiew and was told I got the job pending approval of my gaming license.

Your app stated offered. Now it is changed to applied and the date? How do you get the info from that input the offered?

They are saying that i wasnt offered the job now. But they only send you to get gaming license if you are hired?

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Paycom's reply to:

Employees | Paycom review

Hi Berlanda, please reach out to your HR/payroll team for assistance resetting your login and/or security questions. If you need additional assistance or have more feedback, please fill out our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/
author's review
Review
#1674241 Review #1674241 is a subjective opinion of poster.
Product
Paycom Mobile Application

I forgot my username on paycom I can get it

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Paycom's reply to:

My Account | Paycom review

Hi Lamyea, you will need to reach out to your HR/payroll team for assistance with your login.
author's review
Review
#1673177 Review #1673177 is a subjective opinion of poster.

Hello I am being asked to verify my account through my phone number, but unfortunately my phone recently broke and I won't be able to fix until next week. I need access to my pay com account immediately.

I will call again on Monday Morning. Thank you.

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Paycom's reply to:

Horrible. | Paycom review

We’re sorry you are having difficulty logging in. This website is not an official company support site. Please reach out directly to your HR/payroll team for assistance. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1668260 Review #1668260 is a subjective opinion of poster.
Service
Paycom Payroll Services

I cant log into *** ***

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Paycom's reply to:

Very unhappy. Service industry works late hours and you can’t accomodate? | Paycom review from Dallas, Texas

Holly, if you require assistance with Paycom, please reach out directly to your HR/payroll team as they have a designated client support team. For more information, please visit: https://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1649495 Review #1649495 is a subjective opinion of poster.
Service
Paycom Customer Care
Pros
  • Sales and implementation team
Cons
  • Customer service is non existent
  • Several lockouts
  • Any aspect of customer service
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Voice line. Really? This system sucks.

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Paycom's reply to:

Non helpful | Paycom review from Akron, Ohio

For questions regarding your paycheck, please contact your HR/payroll team directly. This site is not an official support channel. For more information, please visit: https://paycom.com/contact-us/tips/ Thank you.
author's review
Review
#1645088 Review #1645088 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

No

Help! I need to stop my paycheck from coming

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Paycom's reply to:

Client. | Paycom review

Santos, we are sorry to hear you are unhappy and would like to learn more about your experience. A member of our client support team will follow up with your organization. This website is not an official support site and for questions regarding Paycom, we encourage you to reach out directly to your HR/payroll team for assistance. For more information, please visit: http://paycom.com/contact-us/tips/. Thank you.
author's review
Review
#1644495 Review #1644495 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
N/A

I'm very unhappy with Paycom. No service at all.

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