Paycom's reply to:

I need w-2

Thank you for reaching out to us. Paycom provides the payroll and HR technology to your employer and your HR/payroll team manages your payroll information, W-2 and related data through our software. We recommend following up directly with your HR/payroll team regarding the status of your W-2. For more information, please visit: http://paycom.com/contact-us/tips/
author's review
ID
#1503524 Review #1503524 is a subjective opinion of poster.
Pros
  • Staff
  • Actual software
Cons
  • How difficult it is just to log on

ı have been with work and travel program last summer in Usa. and my employer working with paycom. but i cant enter paycom. I need w-2 documants. What can i do?

Error:

An Error has Occurred

We apologize for any inconvenience.

You can contact Paycom Customer Service at 1-80*-580-****.

Your support ID is: 110040****179153****

Thank you.

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Paycom's reply to:

Need my user name, can't get no help.

Roxana, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password.
author's review
ID
#1502914 Review #1502914 is a subjective opinion of poster.

Just attempting to get my user name, i have been attempting to contact my ex employee "0ke14" however no answer from them and your customer service cant help???? All i need is my user name so i can pull my W2 and file my taxes.... Its a simple request, however i cant get any help??

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Paycom's reply to:

Trying to get in touch with CS

Cynthia, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1499617 Review #1499617 is a subjective opinion of poster.
Product
Paycom Account

How can i get in touch with Customer Service via email. I am not in the US currently and need to unlock my account ASAP!

Please help

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Paycom's reply to:

NO CUSTOMER SUPPORT ON SATURDAY

Barbara, we’re sorry to see you are having trouble with your timecards. For assistance with updating your timecards, please reach out directly to your HR/payroll team. Thank you.
author's review
ID
#1498705 Review #1498705 is a subjective opinion of poster.
Reason of review
how to contact tech support
Preferred solution
put a tech support number on your website

CANNOT ACCESS TIMECARDS THROUGH

THE SYSTEM

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Paycom's reply to:

Michael, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please...
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ID
#1495430 Review #1495430 is a subjective opinion of poster.
Paycom's reply to:

I am an employee my employer uses pay com

Shawn, we’re sorry to read you are frustrated. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1490756 Review #1490756 is a subjective opinion of poster.
Service
Paycom Payroll Services

Paycom is horrible why is it hard to login . i.am typing verbatim word for word and cant get it what a headache

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Paycom's reply to:

Logging In

Aidan, we’re sorry to see you are having trouble logging in. A member of your organizations dedicated client support team will be reaching out to your employer to further assist. Thank you.
author's review
ID
#1489337 Review #1489337 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • How difficult it is just to log on
Reason of review
account issues
Preferred solution
Let the company propose a solution

When I am logged in on the app, it will not let me log in online. I tried logging out of the app thinking maybe it just said I was already logged in.

It still did not work. It would not let me log back in on the app either even though I knew my password. I clicked reset password even though I was positive I had the correct one, the temporary password did not work either.

This will be the third time that I will have to contact my HR at work to reset my account because this always happens. This is ridiculous.

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Paycom's reply to:

Unblock my account

Braulio, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1488683 Review #1488683 is a subjective opinion of poster.
Product
Paycom Account

It’s said that my username,password,S.S is in correct

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Paycom's reply to:

Alexis, thank you for reaching out to Paycom through Pissed Consumer. Direct deposit is set up through the company you are employed with. We recommend you contact your HR/payroll team to help you through the process of setting up direct deposit. If you have any other...
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ID
#1488476 Review #1488476 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Paycom's reply to:

Charvelle, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please...
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ID
#1486732 Review #1486732 is a subjective opinion of poster.
Location
Iola, Kansas
Product
Paycom Account
Paycom's reply to:

Not great

Christina, we appreciate your review and feedback. We'd like to learn more about what you'd like to see from Paycom. Please reach out to your dedicated client support team, they will be happy to document your feedback!
author's review
ID
#1485623 Review #1485623 is a subjective opinion of poster.

not knowledge about company or business business very dry personally I know no more now then i did when I called

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Paycom's reply to:

Forgot Password - Locked Out

Charles, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1483272 Review #1483272 is a subjective opinion of poster.
Product
Paycom Account

I reset my password last week and forgot it.

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Paycom's reply to:

Security questions

Martin, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1482721 Review #1482721 is a subjective opinion of poster.
Product
Paycom Account

I reset my password and now it wants to l answer my security questions but I don’t remover what the questions were. How can I reset my security questions so I can log in?

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Paycom's reply to:

Security question

Damayha, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1481935 Review #1481935 is a subjective opinion of poster.
Product
Paycom Account

I forgot my security question answers i cant get in my pay com

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Paycom's reply to:

Non-responsive

Hi Aree, we wanted to follow up and see if you had a chance to talk to your HR/Payroll department about this issue. Thank you.
author's review
ID
#1476737 Review #1476737 is a subjective opinion of poster.

I entered the wrong account number when I set up direct deposit on Paycom. I corrected the error on Monday and my bank informed me that the account number I entered initially was nonexistent so the money should still be within the payroll system. My job’s accounting manager has been trying to figure where the money has gone but for the past two days has not received any correspondence back from Paycom on how to rectify this issue.

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