New Reviewer
Paycom's reply to:

Charvelle, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please...
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ID
#1486732 Review #1486732 is a subjective opinion of poster.
Location
Iola, Kansas
Product
Paycom Account
Paycom's reply to:

Not great

Christina, we appreciate your review and feedback. We'd like to learn more about what you'd like to see from Paycom. Please reach out to your dedicated client support team, they will be happy to document your feedback!
author's review
ID
#1485623 Review #1485623 is a subjective opinion of poster.
New Reviewer

not knowledge about company or business business very dry personally I know no more now then i did when I called

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Paycom's reply to:

Forgot Password - Locked Out

Charles, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1483272 Review #1483272 is a subjective opinion of poster.
Product
Paycom Account
New Reviewer

I reset my password last week and forgot it.

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Paycom's reply to:

Security questions

Martin, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1482721 Review #1482721 is a subjective opinion of poster.
Product
Paycom Account
New Reviewer

I reset my password and now it wants to l answer my security questions but I don’t remover what the questions were. How can I reset my security questions so I can log in?

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Paycom's reply to:

Security question

Damayha, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1481935 Review #1481935 is a subjective opinion of poster.
Product
Paycom Account
New Reviewer

I forgot my security question answers i cant get in my pay com

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Paycom's reply to:

Non-responsive

Hi Aree, we wanted to follow up and see if you had a chance to talk to your HR/Payroll department about this issue. Thank you.
author's review
ID
#1476737 Review #1476737 is a subjective opinion of poster.
New Reviewer

I entered the wrong account number when I set up direct deposit on Paycom. I corrected the error on Monday and my bank informed me that the account number I entered initially was nonexistent so the money should still be within the payroll system. My job’s accounting manager has been trying to figure where the money has gone but for the past two days has not received any correspondence back from Paycom on how to rectify this issue.

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Paycom's reply to:

Forgot questions

Mirzeta, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1474141 Review #1474141 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Reason of review
Order processing issue
New Reviewer

I bad forgot my security questions

But i do know my password but dosent let me proccede.

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Paycom's reply to:

Cannot log into account

Meagan, we’re sorry you are having troubles logging in. Due to our dedication to ensuring the safety of our clients’ and employees’ data, only your HR/payroll team has the access and ability to reset your login information. For more information, please visit: https://paycom.com/contact-us/tips/
author's review
ID
#1470863 Review #1470863 is a subjective opinion of poster.
New Reviewer

Was told to go through the company that they have nothing to do with it.

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New Reviewer
Paycom's reply to:

Paycom - Cannot log in
Zachary, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your former HR/payroll team to verify your username, security questions and/or reset your password. For more information,...
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ID
#1470540 Review #1470540 is a subjective opinion of poster.
Product
Paycom Account
Paycom's reply to:

Paycom is useless

Dom, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information or security question answers, please reach out directly to your HR/payroll team. If you are using the mobile app and would like additional assistance, please fill out our mobile app feedback form here: http://paycom.com/contact-us/mobile-app/ . Thank you.
author's review
ID
#1470307 Review #1470307 is a subjective opinion of poster.
Service
Paycom Payroll Services
New Reviewer

After initial registration I cannot log back into the app. Tired of the standard rigmarole about how it's the user's fault.

How am I to reset my password when the useless app ask security questions I never picked.

What a waste of my time and my health this has been. Remember when things were made and they actually did what they were made for...you nerds can't even get the nerd stuff right

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Paycom's reply to:

Time Management Option Misssing

Mike, thank you for contacting us. We have shared your notes with your dedicated Paycom support specialist who will reach out to your HR/payroll team.
author's review
ID
#1469127 Review #1469127 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer
Paycom - Time Management Option Misssing

An employee as lost access to the Time Management option in the Paycom app. He uses a Samsung Note 8. He says he was able to use this option weeks ago. I am able to see it on my app, in the same organization.

Thanks for your assistance.

Mike Bogusz

IT

LLGI

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Paycom's reply to:

Frustrated

Vanessa, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1466455 Review #1466455 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
New Reviewer

I got a new job and it’s asking for my current password and it’s not working so I tried to reset it but it said I can’t without a work registered.

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Paycom's reply to:

I need help with enrollment

Elias, thank you for contacting us. You will need to reach out directly to your HR/payroll team for help with your benefits.
author's review
ID
#1466001 Review #1466001 is a subjective opinion of poster.
New Reviewer

Please help me sign up for benefits

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Paycom's reply to:

Updating Direct Deposit

John, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your direct deposit. They can also reach out to their dedicated client support specialist if they have questions.
author's review
ID
#1463726 Review #1463726 is a subjective opinion of poster.
New Reviewer

I entered my information in all the correct fields, but when I click the percentage it always changes 100% to 0.1.. ..what gives? I finally gave up and entered 0.99.

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Paycom's reply to:

Cannot login

Judy, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1462801 Review #1462801 is a subjective opinion of poster.
New Reviewer

Unable to login. Can't even go to security questions

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