payroll account service system password customer service customer information security questions
Paycom's reply to:

I am an employee my employer uses pay com | Paycom review

Shawn, we’re sorry to read you are frustrated. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
Review
#1490756 Review #1490756 is a subjective opinion of poster.

Paycom is horrible why is it hard to login . i.am typing verbatim word for word and cant get it what a headache

Paycom's reply to:

Logging In | Paycom review

Aidan, we’re sorry to see you are having trouble logging in. A member of your organizations dedicated client support team will be reaching out to your employer to further assist. Thank you.
Review
#1489337 Review #1489337 is a subjective opinion of poster.
Cons
  • How difficult it is just to log on
Reason of review
account issues
Preferred solution
Let the company propose a solution

When I am logged in on the app, it will not let me log in online. I tried logging out of the app thinking maybe it just said I was already logged in.

It still did not work. It would not let me log back in on the app either even though I knew my password. I clicked reset password even though I was positive I had the correct one, the temporary password did not work either.

This will be the third time that I will have to contact my HR at work to reset my account because this always happens. This is ridiculous.

Paycom's reply to:

Unblock my account | Paycom review from Mchenry, Illinois

Braulio, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
Review
#1488683 Review #1488683 is a subjective opinion of poster.

It’s said that my username,password,S.S is in correct

Alexis, thank you for reaching out to Paycom through Pissed Consumer. Direct deposit is set up through the company you are employed with. We recommend you contact your HR/payroll team to help you through the process of setting up direct deposit. If you have any other...
View full review
Review
#1488476 Review #1488476 is a subjective opinion of poster.
Charvelle, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please...
View full review
Review
#1486732 Review #1486732 is a subjective opinion of poster.
Paycom's reply to:

Not great | Paycom review

Christina, we appreciate your review and feedback. We'd like to learn more about what you'd like to see from Paycom. Please reach out to your dedicated client support team, they will be happy to document your feedback!
Review
#1485623 Review #1485623 is a subjective opinion of poster.

not knowledge about company or business business very dry personally I know no more now then i did when I called

Paycom's reply to:

Forgot Password - Locked Out | Paycom review

Charles, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
Review
#1483272 Review #1483272 is a subjective opinion of poster.

I reset my password last week and forgot it.

Paycom's reply to:

Security questions | Paycom review from Denver, Colorado

Martin, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
Review
#1482721 Review #1482721 is a subjective opinion of poster.

I reset my password and now it wants to l answer my security questions but I don’t remover what the questions were. How can I reset my security questions so I can log in?

Paycom's reply to:

Security question | Paycom review from Wall, New Jersey

Damayha, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
Review
#1481935 Review #1481935 is a subjective opinion of poster.

I forgot my security question answers i cant get in my pay com

Paycom's reply to:

Non-responsive | Paycom review from San Jose, California

Hi Aree, we wanted to follow up and see if you had a chance to talk to your HR/Payroll department about this issue. Thank you.
Review
#1476737 Review #1476737 is a subjective opinion of poster.

I entered the wrong account number when I set up direct deposit on Paycom. I corrected the error on Monday and my bank informed me that the account number I entered initially was nonexistent so the money should still be within the payroll system. My job’s accounting manager has been trying to figure where the money has gone but for the past two days has not received any correspondence back from Paycom on how to rectify this issue.