filters
State:
Show
City:
Show
Product:
Show
Chris, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your security questions. After they are corrected or reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play...
View full review
Review
#1442102 Review #1442102 is a subjective opinion of poster.
Holly, if you require assistance with Paycom, please reach out directly to your HR/payroll team as they have a designated client support team. For more information, please visit: https://paycom.com/contact-us/tips/ Thank you.
View full review
Review
#1649495 Review #1649495 is a subjective opinion of poster.
Karen, thank you for reaching out to us. Please verify your login credentials with your HR/payroll team and verify that the password reset option has been enabled by your employer. For more information, please visit: http://paycom.com/contact-us/tips/
View full review
Review
#1622157 Review #1622157 is a subjective opinion of poster.
Paycom's reply to:

Santos, we are sorry to hear you are unhappy and would like to learn more about your experience. A member of our client support team will follow up with your organization. This website is not an official support site and for questions regarding Paycom, we encourage you...
View full review
Review
#1644495 Review #1644495 is a subjective opinion of poster.
Paycom's reply to:

Paycom - Issues with field
Paycom - Issues with field
Francesco, thank you for the feedback. We have shared this with our product team and client support team for the employer. We recommend contacting the employer directly regarding your application.
View full review
Review
#1510531 Review #1510531 is a subjective opinion of poster.
Tim, we’d like to learn more about your experience. Please fill out our mobile app feedback form so a member our product team can follow up with you directly: http://paycom.com/contact-us/mobile-app/ Thank you.
View full review
Review
#1603871 Review #1603871 is a subjective opinion of poster.
Ronnie, PissedConsumer.com/OpinionCorp is a review site and not an official Paycom support site. If you require assistance with Paycom, please reach out directly to your HR/payroll team as they have a designated client support team. For more information, please visit:...
View full review
Review
#1629989 Review #1629989 is a subjective opinion of poster.
Paycom's reply to:

Paycom is the WORST

We apologize for your frustration. Please contact your HR/payroll team to reset your login and security questions. We’ve shared your feedback with both our client and product support teams, who have reached out to your organization. We appreciate you making us aware of your experience and look forward to working with your organization to resolve your concerns.
Review
#1298701 Review #1298701 is a subjective opinion of poster.
Cons
  • It is unreliable-login and security is horribly glitchy
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
Paycom is the WORST

The site itself is glitchy, and the login doesn't work consistently. Often I get a message that my username and password are incorrect, only to change and still experience the same issue--after the hassle of entering my security questions and switching to another secure password.

I hope my company changes vendors. Paycom is the worst. The attached photo is only one of the latest issues I've experienced. Sometimes the login doesn't work in Chrome, sometimes not in Safari.

What are customers supposed to use, Netscape?

I have to access the site from Turkey, and the issues never stop. Today, I tried repeatedly to log in with multiple browsers, but could not do so until using a proxy vpn, and could not submit a time sheet because the browser detected that my local time was different. Why so many issues?

Paycom needs to address these user issues. I work for a large NGO, and I know that many of our employees experience frustration with this site.

For questions regarding your paycheck, please contact your HR/payroll team directly. This site is not an official support channel. For more information, please visit: https://paycom.com/contact-us/tips/ Thank you.
View full review
Review
#1645088 Review #1645088 is a subjective opinion of poster.
Randy, we’re sorry you are frustrated. The password update frequency is a feature that controlled by your employer. We recommend reaching out directly to your HR/payroll team regarding your concerns and also recommend downloading our free mobile app from the Apple App...
View full review
Review
#1593202 Review #1593202 is a subjective opinion of poster.