Paycom's reply to:

I can’t log in into my paycom

Marzhan, we’re sorry that you are experiencing difficulties. We encourage you to reach out to a member of the HR team or a remaining company representative to update your information. If you have additional questions, please reach out to us directly at feedback@paycomonline.com
ID
#1790460 Review #1790460 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
I can’t log in into my paycom

Hey!My name is Marzhan Yeltizarova.I worked in Paula Deens Family Kitchen in Destin state Florida.And now that restaurant closed.I cant get my form W-2, because I cant in to my paycom,I dont use my USAs number,Since I'm in a different country.Im from Kazakhstan (Asia).There I was j-1 student

Paycom's reply to:

Paycom 2 step verification

Jeremy, thank you for reaching out to us. For your protection, only your company’s HR team will have access to resetting this information. Please share this feedback with your HR team, and they will be able to provide further assistance. If you have any additional feedback, or we can assist in any other way, please reach out to us directly at feedback@paycomonline.com.
ID
#1707646 Review #1707646 is a subjective opinion of poster.
Cons
  • Cant log in account
Reason of review
Can't log into account

I know my password and username i just dont have the number i used to sign up so i cant receive the 2 step verification code to get into my account because i no longer have the phone number

Paycom's reply to:

Paycom - Forgot one of my security question

Ronald, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
ID
#1551710 Review #1551710 is a subjective opinion of poster.

I forgot one of my sercurity question

Paycom's reply to:

Paycom - Updating Direct Deposit

John, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your direct deposit. They can also reach out to their dedicated client support specialist if they have questions.
ID
#1463726 Review #1463726 is a subjective opinion of poster.

I entered my information in all the correct fields, but when I click the percentage it always changes 100% to 0.1.. ..what gives? I finally gave up and entered 0.99.

Paycom's reply to:

Paycom - Login

Alexis, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
ID
#1462205 Review #1462205 is a subjective opinion of poster.
Pros
  • People
Cons
  • Several lockouts
Reason of review
Work Experience or Job Application

I can't log in to approve my hours

We’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading...
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ID
#1460726 Review #1460726 is a subjective opinion of poster.
Paycom's reply to:

Shanae, thank you for contacting us. You will need to reach out directly to your HR/payroll team for assistance with your login. After your password is reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play Store. You will...
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ID
#1455148 Review #1455148 is a subjective opinion of poster.
Daniel, thank you for reaching out to us. Direct deposit schedules will be determined based on when your company processes their payroll with Paycom and your individual financial institution. Please contact your HR/payroll team and financial institution for information...
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ID
#1423382 Review #1423382 is a subjective opinion of poster.

Paycom works for us

We switched from ADP back in August (they still haven't realized it yet??) and couldn't be happier that we did. The centralized data base is great! The response from sales and operations has been excellent. We are very happy with their product and their service. My staff created an error that looked to have us miss our 'payday'. I made a call to my sales rep at 6:30 at night and not only did he call me right back, he called operations and fixed the issue for us. Mind you, this 'issue' was all of our making! not Paycom's!
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ID
#789119 Review #789119 is a subjective opinion of poster.
Reason of review
Good customer service

Contact Paycom Customer Service

Website:
Mailing Address:
7501 W. Memorial Rd
Oklahoma City, OK 73142
Contact Paycom Customer Service

Paycom Rocks!

I've used Paycom for the past 8 years. It was previously installed at the first company I was with, then at my past two employers, I (as HR Director) had it installed based on my past experience. Customer service is awesome. My sales people were awesome. The software is awesome. I've NEVER had a problem with anything. (I'm VERY surprised at any negative reviews.) I love the product -- it gives me everything I need as an HR professional. I am in the system literally 90% of my day. It is a bit pricey and they charge extra for all the other portals, but you get what you pay for. Reports are awesome. My employees find the system super easy to navigate. They can access it anywhere they have a computer or smart phone. Supervisors love the system for reviewing, correcting and approving timecards. It does a great job tracking paid time off. Payroll is always spot on. I can't say enough good things about it.
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ID
#789068 Review #789068 is a subjective opinion of poster.
Reason of review
Paycom Rocks!