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Resolved
Paycom's reply to:

We are sorry to hear you weren’t able to access your account in a timely manner. If you have downloaded the app, you can setup Touch ID or Face ID which will help ensure easier access to your account moving forward. For security reasons, all password resets must be...
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Product
Paycom Customer Care
#1394987
Paycom's reply to:

We’re sorry you feel frustrated. If you need assistance with your login, please reach out to your HR/payroll team directly. We also recommend downloading our free mobile app and setting up one of the available quick login options: 4-digit PIN, fingerprint or facial...
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Product
Paycom Business Payroll Services
#1388794
Paycom's reply to:

Thank you for reaching out to us. Please reach out directly to the employer regarding your application. We will also forward this information to their dedicated client support specialist.
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#1366887
Paycom's reply to:

Thank you for the review! We will be sure to share your feedback with our team.
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#1366579
Paycom's reply to:

Thank you for contacting us. Due to data security you will need to reach out to your HR/payroll team for assistance with your login. Here is additional information: http://paycom.com/contact-us/tips/
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Product
Paycom Customer Care
#1363252
Paycom's reply to:

Jim, we are sorry to hear that you are unhappy with your experience with Paycom and appreciate you bringing it our attention. A member of our team will reach out to you regarding your comments and we will share your experience with our leadership team. We look forward...
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Los Angeles, California
Product
Paycom Payroll Services
#1361331
Paycom's reply to:

Thank you for your question. You will need to reach out to your HR/payroll team for your login information. For more information, please visit: https://paycom.com/contact-us/tips/
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#1346766
Resolved
Paycom's reply to:

We’re happy to see that your question has been resolved and will share your experience with your employer’s dedicated support specialist. If you have any further questions, please reach out directly to your HR/payroll team. We also recommend downloading the Paycom...
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#1344657
Paycom's reply to:

We apologize for your frustration and have shared your feedback with the client support team for your employer. Additionally, we recommend you reach out directly to your HR/payroll team regarding any login questions you may have. Because of our commitment to protecting...
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Product
Paycom Payroll Services
#1344226
Paycom's reply to:

We appreciate you reaching out to us and would like to clarify that Paycom is not a 401(k) provider or broker. We offer benefits administration to allocate funds to go towards an employee’s 401(k). You will need to reach out directly to your new 401(k) provider to get...
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Alpharetta, Georgia
Product
Paycom Customer Care
#1342830