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We’re sorry to read that you are frustrated. At Paycom, we strive to create a product that is easy to use for both our clients and their employees. Our clients, like your employer, have the option to control password and login requirements. We respectfully suggest you...
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#1250568
Paycom's reply to:

Thank you for reaching out to us. You will need to connect with your HR/payroll team to reset your username, password and/or security questions. Please visit the following link for additional information. http://paycom.com/contact-us/tips/
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#1250219
Paycom's reply to:

Thank you for reaching out to us. You will need to connect with your HR/payroll team to reset your username, password and/or security questions. Please visit the following link for additional information. http://paycom.com/contact-us/tips/
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#1249961
Paycom's reply to:

Rachel, we’re sorry to hear you are unhappy with your experience with Paycom. We’re committed to being a trusted and valuable partner to your organization. The last thing we want is for you to be frustrated as our goal is to provide top shelf client support. Our team...
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#1239134
Paycom's reply to:

We’re sorry to read you are having difficulty logging in. Please reach out to your HR/payroll team for assistance. Here is a link to additional tips regarding logging in. http://paycom.com/contact-us/tips/
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#1235195
Paycom's reply to:

Therese, we appreciate you bringing this matter to our attention and we’re glad to hear that you’ve already been able to connect with members of our team regarding your experience and feedback. We look forward to continue to work with you to resolve any remaining...
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#1223386
Paycom's reply to:

We’re sorry to hear you are unhappy with your experience with Paycom. We are committed to the data security of our clients and their employees. The security question requirement is a feature that is either enabled or disabled by the client, your employer. We recommend...
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#1221133
Paycom's reply to:

Thank you for bringing this to our attention. We have routed your inquiry to our management team and you should receive a call from your specialist and their supervisor momentarily. We look forward to working with you further and value your business.
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Portland, Oregon
#1206813
Paycom's reply to:

Thank you for reaching out to us. We recommend you connect with your HR/payroll team as this functionality must be enabled by your employer.
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Indianapolis, Indiana
#1204442
Paycom's reply to:

We’re sorry to read of your experience and would like to connect you with leaders of our client support team to learn more. Our goal is to be a trusted partner for our clients. We are committed to ensuring our clients are fully trained and supported through every step...
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Oklahoma City, Oklahoma
#1195494