Reply by Paycom

We appreciate your questions regarding the reporting options within the Paycom system. As each business case is unique, we recommend you reach out directly to your client support team regarding any reporting questions or possible feature requests. Our product development always welcomes new ideas and suggestions from our clients as it helps us better understand how we can support you. A member of the Paycom team will contact you regarding your feedback and question. We look forward to connecting with you.
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One of the things that I was sold on about paycom was the custom reporting. there are many aspects that are great.

However, I cant wrap my ahead around this one thing. There is a report that i need for a billiing purpose, rather than payroll. The Total Hours by Time Range report is perfect, except it has employee pay rates on it. That's it.

I need that report without the rates. My specialist says it cant be done. That doesnt make sense at all. If the report is there and if some reports can be customized, I cannot accept that this report cant be customized.

Once it is customized.... I remain hopeful that I can get this report.... then I need it to run by department every day and email it interested departments.

Theoretically, each department may have different contacts. Can that be done?

Product or Service Mentioned: Paycom Payroll Services.

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

I liked: Sales and implementation team.

I didn't like: Cumbersome and sometimes ineffective problemsolving.

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