One of the things that I was sold on about paycom was the custom reporting. there are many aspects that are great.
However, I cant wrap my ahead around this one thing. There is a report that i need for a billiing purpose, rather than payroll. The Total Hours by Time Range report is perfect, except it has employee pay rates on it. That's it.
I need that report without the rates. My specialist says it cant be done. That doesnt make sense at all. If the report is there and if some reports can be customized, I cannot accept that this report cant be customized.
Once it is customized.... I remain hopeful that I can get this report.... then I need it to run by department every day and email it interested departments.
Theoretically, each department may have different contacts. Can that be done?
Product or Service Mentioned: Paycom Payroll Services.
Reason of review: Not as described.
Preferred solution: Let the company propose a solution.
I liked: Sales and implementation team.
I didn't like: Cumbersome and sometimes ineffective problemsolving.