Contact Information

Paycom Phone Numbers

  • (800) 580-4505
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Corporate Office Address:

Paycom
7501 W. Memorial Rd
Oklahoma City, OK 73142

Summary of Paycom Customer Service Calls

793 TOTAL
CALLS
54% SUCCESSFUL
CONNECTIONS
00:49 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Paycom to Ask about:

Account Question:

  • “Login”
  • “Can't get into my account”
  • “I’m login but it’s saying invalid server you’re not logged in”

Request for Information Question:

  • “My HR lady doesn't know how to set up the pin premera app”
  • “I forgot my security questions”
  • “Cant remember security questions”

Payments and Charges Question:

  • “Address for bill pay”
  • “Direct deposit issues”
  • “Direct deposit change”

Employment Question:

  • “I need former paystubs”
  • “Paystubs”
  • “My employer entered my direct deposit account information wrong”

Cards Question:

  • “Unable to batch edit employee time cards”
  • “My card transfer has not been confimed.”
  • “My money not on my card?”

Product/ Service Question:

  • “Insurance numbers”
  • “Do I have to disenroll when I get different insurance?”
  • “Help with system”

Return/ Replace Question:

  • “Returned check”

Activation/ Cancellation Question:

  • “Need help canceling out my account”
  • “I want to Get an activation Code for my pay pad on my new Phone”

Website/ Application Question:

  • “Application”
  • “Missing alot of features on website”

Shipping and Delivery Question:

  • “Didnt get check”

Staff Question:

  • “Customer service”

Other Question:

  • “Need to update my phone number”
  • “I do not have a time management option on the app or online.”
  • “Change of phone number”

About

Top Paycom Products

Account, Management Software, Website

Paycom Pros and Cons

Pros: People, Website, Staff, Sales and implementation team, Actual software

Cons: Support staff, Several lockouts, Customer service, Continuous problems, Very poor customer service from receptionist

Summary

As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.

Paycom reviews and complaints

Paycom Stats

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Number of Comments

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Number of Calls

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