Contact Paycom Customer Service
Contact Information
Paycom Chat:
Corporate Office Address:
Paycom
7501 W. Memorial Rd
Oklahoma City,
OK
73142
Summary of Paycom Customer Service Calls
793
TOTAL
CALLS
CALLS
54%
SUCCESSFUL
CONNECTIONS
CONNECTIONS
00:49
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Paycom to Ask about:
Account Question:
- “Login”
- “Can't get into my account”
- “I’m login but it’s saying invalid server you’re not logged in”
Request for Information Question:
- “My HR lady doesn't know how to set up the pin premera app”
- “I forgot my security questions”
- “Cant remember security questions”
Payments and Charges Question:
- “Address for bill pay”
- “Direct deposit issues”
- “Direct deposit change”
Employment Question:
- “I need former paystubs”
- “Paystubs”
- “My employer entered my direct deposit account information wrong”
Cards Question:
- “Unable to batch edit employee time cards”
- “My card transfer has not been confimed.”
- “My money not on my card?”
Product/ Service Question:
- “Insurance numbers”
- “Do I have to disenroll when I get different insurance?”
- “Help with system”
Return/ Replace Question:
- “Returned check”
Activation/ Cancellation Question:
- “Need help canceling out my account”
- “I want to Get an activation Code for my pay pad on my new Phone”
Website/ Application Question:
- “Application”
- “Missing alot of features on website”
Shipping and Delivery Question:
- “Didnt get check”
Staff Question:
- “Customer service”
Other Question:
- “Need to update my phone number”
- “I do not have a time management option on the app or online.”
- “Change of phone number”
About
Top Paycom Services
Top Paycom Products
Paycom Pros and Cons
Pros: People, Website, Staff, Sales and implementation team, Actual software
Cons: Support staff, Several lockouts, Customer service, Continuous problems, Very poor customer service from receptionist
Summary
As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.
Paycom Stats
—
Filter by range.