Contact Information

Paycom Phone Numbers

  • (800) 580-4505
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Corporate Office Address:

Paycom
7501 W. Memorial Rd
Oklahoma City, OK 73142

Summary of Paycom Customer Service Calls

951 TOTAL
CALLS
45% SUCCESSFUL
CONNECTIONS
00:49 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Paycom to Ask about:

Account Question:

  • “Username not working, not receiving email”
  • “Mistake in account number”
  • “Lost my username and temporary password”

Payments and Charges Question:

  • “Direct deposit issues”
  • “Direct deposit”
  • “Direct deposit not in my bank account”

Request for Information Question:

  • “Security Questions”
  • “How can i recover user name and reset pasword on pay com”
  • “I forgot my security questions”

Employment Question:

  • “Need paystubs”
  • “Need payroll information”
  • “Payroll”

Cards Question:

  • “Need my pay card”
  • “My money not on my card?”
  • “Unable to batch edit employee time cards”

Product/ Service Question:

  • “When does my cobra insurance kick in”
  • “Have been taken out of the system but need my last check stub”
  • “Insurance numbers”

Return/ Replace Question:

  • “Returned check”

Shipping and Delivery Question:

  • “Did not receive pass code”
  • “Have not got paid”
  • “Didnt get check”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Need help canceling out my account”
  • “I want to Get an activation Code for my pay pad on my new Phone”

Website/ Application Question:

  • “Application”
  • “Missing alot of features on website”

Other Question:

  • “Cant clock in”
  • “Cobra”
  • “Locked out of paycom acct”

About

Top Paycom Products

Account, Website, Management Software

Paycom Pros and Cons

Pros: People, Website, Staff, Sales and implementation team, Hahah

Cons: Support staff, Several lockouts, Lockout, Customer service, Continuous problems

Summary

As a leader in payroll and HR technology, Paycom's software allows companies to effectively navigate a rapidly changing business environment by providing the functionality that businesses need to manage the complete employment lifecycle, from recruitment to retirement.

Paycom reviews and complaints

Paycom Stats

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Number of Comments

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Number of Calls

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