Reply by Paycom

Randy, we’re sorry you are frustrated. The password update frequency is a feature that controlled by your employer. We recommend reaching out directly to your HR/payroll team regarding your concerns and also recommend downloading our free mobile app from the Apple App Store or Google Play Store. The mobile app allows you to set up a quick login option such as 4-digit PIN, fingerprint or facial recognition. For more information, please visit: We will also share your experience with the error message you are receiving with your company’s dedicated client support team. Thank you for reaching out to us.
Fort Worth, Texas

Same comment as others: I have my password and username stored in my email under a folder called "Paycom Login". Why I do that is because I have numerous passwords and Paycom requires us to change the password every month which is ridiculous.

If your network is that vulnerable perhaps you need to look at that issue. But the problem: Even though I enter exact information for my username and password and last four of social I get the error page and it locks me out. This happens quite often. It isn't an HR issue.

This is a program error or server error on PayCom - period. FIX IT

Product or Service Mentioned: Paycom Website.

Reason of review: Bad quality.

Preferred solution: Fix your servers, security, and programming errors. Security questions are redundant and a waste of time. I'd think that email, password, last four of social would suffice..

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