Paycom is the worst payroll company I have ever dealt with. I've been doing payroll for 25 years and have never seen anything like this.
Our W2's had to be redone by Paycom because they had our State taxes all messed up. On April 7, 2017, we finally received our corrected W2's. Yes April 7th. It started from day one and continued until the last day.
We were only able to use their services for less than a year due to the amount of errors we had with them. We couldn't even run daily reports without some type of problem. We are a Michigan Based company with employees all over the U.S. and if anyone lived outside of Michigan, the taxes for the State/Local where the employee resides was incorrect as well.
We had absolutely no training on their payroll. They sold us an expensive payroll system that totally failed our company and created one of the biggest nightmares we have ever dealt with. Also when the holiday would fall on a Monday, which is when we sent our payroll to them, they would charge an extra 75.00 for the delivery of our payroll since it fell on the holiday even though Paycom was closed as well but they still charged 75.00 for a delivery due to the holiday.
We experienced so many issues we had to get a payroll system that actually did the taxes, deductions, etc., correctly and without any extra charges for deliveries. All I can say is if you are planning on using Paycom payroll Good Luck and God Bless.
Product or Service Mentioned: Paycom Payroll Services.
Reason of review: Pricing issue.