Reply by Paycom

Carlos, we understand how that would be frustrating. Please contact your HR/payroll team and have them reset your security questions. If they need assistance, please have them contact their dedicated client support specialist. We will also share this feedback with them. After your login/security questions are reset, we recommend downloading the Paycom mobile app, available in the App Store and Google Play Store. You will then be able to set up one of the available quick login options for the mobile app: 4-digit PIN, fingerprint or facial recognition depending your device capability. For more information, please visit. http://paycom.com/contact-us/tips/.
Author's
Oak Brook, Illinois
0 comments

my hr people have reset my password multiple times and since i cant remember my security questions i cant get in. i need access to my account. all i was told was to contact you guys Angry

Product or Service Mentioned: Paycom Payroll Services.

Reason of review: Poor customer service.

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