Paycom's reply to:

Paycom - Harassment from Sales Reps

Ericka, we appreciate your feedback regarding this instance. We value how we are perceived by other businesses and want to thank you for sharing your thoughts. We have evaluated this internally and appreciate your patience. We would like to encourage you to reach out to us directly with any additional feedback you may have at feedback@paycomonline.com.
ID
#1686979 Review #1686979 is a subjective opinion of poster.
Reason of review
Harassment
Preferred solution
NEVER contact my company again.

This has happened to us on two different occasions with separate reps in NYC. In 2017 it was {{redacted}} and today, {{redacted}}.

Each time we told them that we were not interested and do not want further information on their products.

They continue to call various people on the team and pop-up at our offices.

Today I told Connor that I was not considering Paycom so he then he calls my boss. When she transferred his call to me I told him not to call her or anyone on my team again. He later shows up in our lobby with cupcakes. He was promptly kicked out.

No means no. Their sales tactics border on harassment.

Paycom's reply to:

Paycom - The Worst Payroll Company out there

As one of the first payroll providers to utilize cloud-based technology, we designed our robust system with easy navigation in mind. We coupled our innovative software with a one-to-one customer service model which ensures you always reach a person, not a recording or phone tree. If your dedicated specialist is unavailable, a member of the same team will be ready and happy to assist.
ID
#802778 Review #802778 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Yes Paycom is fairly new to the market. They have been around about 20 years.

You would think since they were new that they would have taken the best items from the other payroll services and put them into their. Trust me; they did not copy the best of anything. It is truly amazing what this payroll company cannot do in 2016. Also if you call your Payroll Specialist and ask a question they put you on hold every time.

If this is your daily job shouldn’t you be able to answers at least one item of the top of your head?

STAY AWAY!!!!

Contact Paycom Customer Service

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Mailing Address:
7501 W. Memorial Rd
Oklahoma City, OK 73142
Contact Paycom Customer Service