When I joined my current employer, they had just installed Paycom. I say installed rather than implemented because they only dumped in the very basic information. We have over 700 employees and the "implementation" amounted to name, rank and serial number. Wait, scratch the serial number. The employee codes were alphanumeric including letters O and I?
The representatives appear to be very young and the developers have very limited HR knowledge. Many of the functions do not take into consideration how an HR person would use them. Some functions do not interact with others and some just don't exist. There is no leave of absence management function, only FMLA. OSHA and Unemployment cases cannot be closed.
The ATS function is completely worthless, and poorly developed. It takes too many clicks to move a person forward in the hiring process, and the interview groups required are painful and not conducive to very large groups with many people involved in interviews.
On a positive note, they develop new features often, but better planning on the front end, would reduce the need to have monthly updates, but quarterly ones.
If you choose Paycom, make sure you have at least one person on your team that can focus on implementation. This is a VERY labor intensive process.
Reason of review: Damaged or defective.
I didn't like: Actual software.