Paycom's reply to:

Paycom - Conversion Errors

Thank you for bringing this to our attention. We have routed your inquiry to our management team and you should receive a call from your specialist and their supervisor momentarily. We look forward to working with you further and value your business.
#1206813 Review #1206813 is a subjective opinion of poster.
  • Poor service
  • Reporting errors and poor responce
Reason of review
Poor customer service
Preferred solution
Price reduction

There were several conversion errors when we switched to Paycom. I was assured that my sales rep had never had a conversion failure.

i would say wrong PTO roll forward and wring YTD 401k contribution totals comes pretty close to a failure. I would suggest anyone converting not rely on the conversion team at Paycom but run your own totals on every category (especially 401k contributions) before and after the conversion.

Now we cannot get any service to correct the problems. We need to issue corrected W2's.

That makes for great employee relations. The sales team will not even respond to my emails and the customer service is extremely indifferent.

Worst decision I have made in 30 years of management.

Paycom's reply to:

Paycom Payroll Services Review from Portland, Oregon

Our system was designed for simple and easy navigation. If your employer has purchased and enabled Employee Self-Service, you can access your information from any device that has an internet connection. If you are navigating our website at and looking for your employee information, please note the login button for Employee Self-Service is located in the upper left-hand corner of the website. There you will find pertinent employee information. We encourage you reach out to your payroll/HR department for more information on updating or changing your personal information within in the system.
#870510 Review #870510 is a subjective opinion of poster.
Reason of review
Bad quality

The amanda show website works better than paycom! Paycom is the worst website ever imagined.

Try it on your phone, a lot of the buttons don't work. The important buttons you need to add and change information, dont work.

You can look at other useless things all over. But you can't do anything important or helpful.

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Mailing Address:
7501 W. Memorial Rd
Oklahoma City, OK 73142
Contact Paycom Customer Service