Paycom's reply to:

Paycom - No one will help me

We’re sorry you are experiencing difficulty. If you have access to your bank statements, you can also find the amount of your last paystub there if you have direct deposit. Your HR/payroll team should be able to reset your password if you are an active employee. Based on how your employer has enabled employee access, as a current employee you have the option to receive your W2 via Employee Self-Service, by mail or both. If you are a former employee, your former employer can help you retrieve these forms. The Internal Revenue Service has set the deadline of January 31 for filing of W2 forms. If your employer requires assistance in accessing your forms or resetting your login and password, please have them contact their Paycom specialist directly. Here is some additional information from our tips page: http://paycom.com/contact-us/tips/
ID
#1160403 Review #1160403 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Poor customer service

I cannot log into Paycom it says invalid login or password I already tried the change password and it says I have to have all this information to login and one piece of information is I have to have the net amount of my last paycheck I don't have my check stub and I don't have access to that check stub because I can't access paycom the employer will not help me and told me to keep trying to play with it until I can get it she said she does not have the capability to help me I called customer service only to be told that they also cannot help me cuz they don't have access to my login information so I cannot access paycom to change my address for my W2 because I am no longer with that company my phone number is 325-721-5360 if someone can help me please please

Paycom's reply to:

Paycom - Forgot password

Thank you for reaching out to us. You will need to contact your HR team for assistance with your user id and password. More information may be found here: http://paycom.com/contact-us/tips/
ID
#1117876 Review #1117876 is a subjective opinion of poster.
Product
Paycom Account

Not remember the username and password

Thank you for reaching out to us. For account security reasons, you will need to contact your HR or payroll team to reset your login password. More information can be found at http://paycom.com/contact-us/tips/.
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ID
#1064683 Review #1064683 is a subjective opinion of poster.
Product
Paycom Account
Paycom's reply to:

Paycom Payroll Services Review

Michael, thank you for reaching out to us. You will need to contact your employer directly to recover your user account. For more information please visit our FAQ page: http://paycom.com/contact-us/faq/ We also invite you to connect with us via the Paycom Facebook page or Paycom Twitter account where we’ll be able to respond directly.
ID
#962158 Review #962158 is a subjective opinion of poster.
Product
Paycom Account

I need help recovery my account but with a phone number not the email

Paycom's reply to:

Paycom - Account Review from Broomfield, Colorado

Response: “Our cloud-based software does require a pin, however, if you are referencing Paycom’s employee self-service module and need your password reset, please contact your HR/payroll department. For further help and guidance concerning your login credentials, please visit our FAQ page here: paycom.com/contact-us/faq/.
ID
#935084 Review #935084 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Damaged or defective

My transaction pin was block during a network distortion and ever since den I have straggling, making enquiries on how to reset it but all to no avail. I can't even do any transaction with my account for up to 3 months now. It very bad.

Paycom - Single Database Solution

We decided to move to Paycom for several reasons, but the most significant was because they were the only provider that was offering a single-database solution and onsite implementation. Human Resource Manager
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Testimonial

As a service, Opinion Corp. allows customer testimonials to be provided by the paying client on a regular basis.

ID
#968509 Review #968509 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Good quality
Paycom's reply to:

Paycom - Account Review from Somerset, Wisconsin

Ease-of-use and security are of the utmost importance at Paycom. If your employer has purchased and enabled Employee Self-Service, you’ll be able to access your information online from anywhere with internet access. For guidance on login questions and more, please visit our FAQ page here: paycom.com/contact-us/faq/.
ID
#885434 Review #885434 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Damaged or defective

Ive been trying to login for DAYS! It wont even let me change my password or anything.

I seriously miss ADP. DO NOT USE!

Paycom holds itself to the highest ethical standards, and as a publicly-traded company, adheres to all government regulations regarding our process for hiring, selling, protecting our clients’ data and much more. Additionally, we love for our employees to tell their...
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7 comments
Orvin
#1170886

Please take notice that Paycom Payroll, LLC (“Plaintiff”) has initiated an action in the Hamilton County Court of Common Pleas (OH) – Paycom Payroll, LLC v. Reviewers 1-7 (Case A1603377) – due to allegedly false and disparaging statements published concerning Plaintiff on Pissed Consumer, including this review.

In the Action, Plaintiff seeks to subpoena the records of Opinion Corp (d/b/a PissedConsumer.com) for identifying information pertaining to the author of this and the other reviews. You may have a right to file and serve a response to the subpoena anonymously.

If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before June 23, 2016, by emailing us at DefLaw@vorys.com.

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ID
#688291 Review #688291 is a subjective opinion of poster.
Product
Paycom Account