Paycom's reply to:

Paycom - Change phone number

Stephanie, please reach out to your company’s HR team to have your contact information updated. For your protection, only they have access to this information. Please let us know if you have additional feedback or need further assistance at feedback@paycomonline.com.
author's review
ID
#1774438 Review #1774438 is a subjective opinion of poster.
Product
Paycom Account
Paycom - Change phone number

Im unable to get into my account because I dont have the same number yall have on file. Can you please change it.

My new number is 6627827592 can yall please change it. My name is Stephanie Pineda

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Paycom's reply to:

Cannot set up Paycom.

Stacey, we’re sorry that you are experiencing difficulties logging in. Please reach out to your company’s HR/payroll team for assistance with verifying your login credentials. Because of our dedication to the protection of our users' data, only your company’s HR team can access their users' information. If you have additional feedback or need further assistance, please reach out to us directly at feedback@paycomonline.com.
author's review
ID
#1772063 Review #1772063 is a subjective opinion of poster.
Product
Paycom Account
Pros
  • Great quality

I have been hired at the Panera Bread in Enfield ct. I downl;oaded app.

I absolutely have tried 20 times and I cannot get past anything. I get username,password,Social security number last 4 digits.

I cannot get past this. It says invalid username,social security number,and password

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Paycom's reply to:

Paycom - Great

Brenda, we encourage you to continue connecting with your company’s HR team to have this information updated. Because of our dedication to ensuring the protection of all Paycom users' data, only your company’s HR/payroll team can access and update user information.
author's review
ID
#1763599 Review #1763599 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Phone number changed

I need to have my phone number changed on my account so I can get into my account. I have contacted my HR several times and it hasn't been changed. My E-Mail brenda_gillman@yahoo.com

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Paycom's reply to:

Paycom - Email

Ryan, we’re sorry to see you are having difficulty logging in. Please connect with your HR/payroll team directly to access and reset your login and user information. For more information, please visit: http://paycom.com/contact-us/tips/.
author's review
ID
#1761894 Review #1761894 is a subjective opinion of poster.
Product
Paycom Account

I have forgotten what email was listed on my pay com account

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Paycom's reply to:

Paycom - Log- In Trouble

We encourage you to reach out to your company’s HR team to verify your login credentials. To ensure the safety of all Paycom users' data, only your company’s HR team has access to this user information. For more information, please visit http://paycom.com/contact-us/tips/.
author's review
ID
#1749343 Review #1749343 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • Cant log in account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Just created an account, but when I try to log back in, it says that I have the wrong login information

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Paycom's reply to:

Paycom - I can not log in to view my paystubs

Rubi, we are sorry to learn that you are experiencing difficulties logging in. For your protection, only your company’s HR team has access to this information. Please be sure to share this feedback with them, and they will be able to assist you with accessing and resetting your login information. If you have additional feedback or need further assistance, please reach out to us directly at feedback@paycomonline.com.
author's review
ID
#1722117 Review #1722117 is a subjective opinion of poster.
Product
Paycom Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

I’ve forgot my password , and I can’t login

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Paycom's reply to:

Paycom 2 step verification

Jeremy, thank you for reaching out to us. For your protection, only your company’s HR team will have access to resetting this information. Please share this feedback with your HR team, and they will be able to provide further assistance. If you have any additional feedback, or we can assist in any other way, please reach out to us directly at feedback@paycomonline.com.
author's review
ID
#1707646 Review #1707646 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • Cant log in account
Reason of review
Can't log into account

I know my password and username i just dont have the number i used to sign up so i cant receive the 2 step verification code to get into my account because i no longer have the phone number

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Paycom's reply to:

Paycom - Having trouble logging in my password

Mary, thank you for reaching out! For your protection, only your company’s HR team has access to this information. Please reach out to them with this feedback. They will be able to assist you in resetting this information.
author's review
ID
#1688553 Review #1688553 is a subjective opinion of poster.
Product
Paycom Account

It say that my password is incompete

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Paycom's reply to:

Enroll 2 distinct companies with Paycom

Maria, please connect with your two agencies for more information. Because the agencies are separate, you will have two separate logins which will be assigned by your employers. For more information, please visit: https://paycom.com/contact-us/tips/
author's review
ID
#1635702 Review #1635702 is a subjective opinion of poster.
Product
Paycom Account

I would like to know how do I set up to view 2 different accounts with Paycom. I am a freelancer and 2 of my agencies pay me through Paycom and I am having a hard time to figure this out.

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Paycom's reply to:

Paycom - I just want to know how long my account will be temporarily locked for.

We are sorry to hear you are having trouble logging in. The temporary lock is set at 15 minutes.
author's review
ID
#1613679 Review #1613679 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • Cumbersome and sometimes ineffective problemsolving
  • Customer service

But I keep getting the same automated message about messaging my HR company. Just tell me how long the lock is!

My manager told me my username and reset the password for me and it still told me that everything was wrong. I'm so frustrated, and logging into this site is the last thing I need before I can actually get my schedule - so the longer the site refuses to let me log in, the longer I will be out of work and not making money.

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Paycom's reply to:

Paycom - Help please

Desiree, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1603157 Review #1603157 is a subjective opinion of poster.
Product
Paycom Account

I don't know how to get in I tried using my username and the temp password & it still not letting me in

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Paycom's reply to:

Paycom - Trouble still loggin in. Even with the new password and user name you provided

We’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1575943 Review #1575943 is a subjective opinion of poster.
Product
Paycom Account

Cannot log in even with the new password and user names you provided

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Paycom's reply to:

Paycom - Security question

We’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1572897 Review #1572897 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • Everything so far
Reason of review
account

I couldn't get into my account because I don't know my father birth date, my mom birthplace, my sister middle name, and who I just went to prom with. I don't know it's me or anything else but I can't seem to get the security question right

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Paycom's reply to:

Paycom - I cant login into my account

We’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
author's review
ID
#1532304 Review #1532304 is a subjective opinion of poster.
Product
Paycom Account
Cons
  • Website and workflow

i cant login into my account, forgot password is not working

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Paycom's reply to:

Paycom

Thank you for reaching out with this concern! We have spoken with your employer about this and they will be reaching out to you directly to discuss the timing of your pay check hitting your account.
author's review
ID
#1517637 Review #1517637 is a subjective opinion of poster.
Product
Paycom Account
Reason of review
Problems with payment

Paycom holds your money til the very finally min til they pay you my check has been released by my employer but pay Com insist they hold it til Friday when any other service just process it why?

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