Paycom's reply to:

Paycom - Non helpful

For questions regarding your paycheck, please contact your HR/payroll team directly. This site is not an official support channel. For more information, please visit: https://paycom.com/contact-us/tips/ Thank you.
ID
#1645088 Review #1645088 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

No

Help! I need to stop my paycheck from coming

Paycom's reply to:

Paycom - Issues with field

Francesco, thank you for the feedback. We have shared this with our product team and client support team for the employer. We recommend contacting the employer directly regarding your application.
ID
#1510531 Review #1510531 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Pros
  • People
Paycom - Issues with field
Paycom - Issues with field

Dear Mr/Mrs

As you can see from the photo, I'm applying for a company, the problem is that it asks me to enter a number in the city field. But I don't know what it refers to. Please let me help you?

Thank you

Paycom's reply to:

PAYCOM

Larry, thank you for reaching out to us. We recommend you contact your HR/payroll team directly regarding your question as it would depend on when you changed your information and when they began processing payroll for your organization. Each of our clients has their own payroll schedule.
ID
#1505234 Review #1505234 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

i switched banks and put the new information in on the paycom app i was wondering do i get a regular check this week or Do i have to wait til next week for my direct deposit? Because i know it takes time to fully process the switch

Paycom's reply to:

Alexis, thank you for reaching out to Paycom through Pissed Consumer. Direct deposit is set up through the company you are employed with. We recommend you contact your HR/payroll team to help you through the process of setting up direct deposit. If you have any other...
View full review
ID
#1488476 Review #1488476 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Paycom's reply to:

Paycom - Forgot questions

Mirzeta, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
ID
#1474141 Review #1474141 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Reason of review
Order processing issue

I bad forgot my security questions

But i do know my password but dosent let me proccede.

Paycom's reply to:

Paycom - Frustrated

Vanessa, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
ID
#1466455 Review #1466455 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

I got a new job and it’s asking for my current password and it’s not working so I tried to reset it but it said I can’t without a work registered.

Paycom's reply to:

Paycom code with legal shield

Antuan, thank you for contacting us. Our End User License Agreement was recently updated. If you have any additional questions about product features, please connect directly with your HR/payroll team. For more information, please visit: http://paycom.com/contact-us/tips/
ID
#1445008 Review #1445008 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

Its unacceptable for a big company as your to not have the translation with legal shield. How can you provide a service that your programming department cant even translate the code for the enrollment that cause customer able to access their account.

Paycom's reply to:

Paycom - Incorrect weeks worked for NJ unemployment

Lisa, thank you for reaching out to us. We will communicate your feedback and concerns with the dedicated client support team for your employer so they can follow up with your HR/payroll team.
ID
#1407912 Review #1407912 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Reason of review
Bad quality
Loss
$700
Preferred solution
Find where the problem is and fix it!!

Since my employer changed from ADP to PAYCOM, it's been a problem with my weeks worked being reported incorrectly to NJ unemployment.

I'm a seasonal employee that works every year from mid February to mid November, which totals only 39 weeks.

My HR department (located in Pa) states the report comes from PAYCOM and theirs nothing they can do to change that. Therefore everyone in NJ will have this problem when filing for unemployment and the inconvenience that is involved besides the shortage of monies until it's resolved.

Somehow I like to believe that the lack of knowledge falls on the HR staff for not investigating into this matter or speaking with the correct people of your company. Perhaps it's something the IT department needs to looks into, because the way it's being reported across the board is incorrect for the NJ employees!!

Paycom's reply to:

Paycom - Sucks

We’re sorry you feel frustrated. If you need assistance with your login, please reach out to your HR/payroll team directly. We also recommend downloading our free mobile app and setting up one of the available quick login options: 4-digit PIN, fingerprint or facial recognition according to the capability of your device. If your HR/payroll team has questions or needs assistance, please have them reach out to their dedicate client support specialist. Thank you for contacting us.
ID
#1388794 Review #1388794 is a subjective opinion of poster.
Service
Paycom Business Payroll Services

Always wanting u to change password and asks too many questions. Total pain in the *** Theres got to be abetter way.

You need to find some info out and u can never get in.

Much easier to just call someone if u have a problem or question. Just a hastle evey time u want to check something.

Paycom's reply to:

Paycom - Absolute Nightmare

We’re sorry to hear you are unhappy with your experience with us and would like to follow up with you regarding your feedback. Our goal is to serve as a trusted and valued business partner to all of our clients. We appreciate you bringing this matter to our attention and look forward to the opportunity to work with you to resolve any concerns you may have.
ID
#1336346 Review #1336346 is a subjective opinion of poster.
Service
Paycom Business Payroll Services
Cons
  • Entire system
  • Reliability and security
Reason of review
Bad quality
Loss
$15000
Preferred solution
Price reduction

I thought the worst was over when we finally got through the horrendous implementation with a “specialist” that knew nothing but now Paycom has over paid our payroll taxes by 30k. No small mistake.

I've used a multitude of other systems, Ultipro, ADP, Netchex, Paylocity and Paycor.

This system has been the most cumbersome, difficult to implement and all around awful system. Each listed above have their quirks but they at least do somethings well.

I can't list a single thing on the Paycom platform that functions well.

I’m counting down the days until I can fire Paycom and implement a system that actually works, I trust the data coming out and doesn’t require so much manual input. Terrible system that I will be steering my HR/Payroll network away from.