Product: Paycom Payroll Services Clear all filters (52 of 52 reviews match)
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Karen, thank you for reaching out to us. Please verify your login credentials with your HR/payroll team and verify that the password reset option has been enabled by your employer. For more information, please visit: http://paycom.com/contact-us/tips/
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#1622157 Review #1622157 is a subjective opinion of poster.
Service
Paycom Payroll Services
Tim, we’d like to learn more about your experience. Please fill out our mobile app feedback form so a member our product team can follow up with you directly: http://paycom.com/contact-us/mobile-app/ Thank you.
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#1603871 Review #1603871 is a subjective opinion of poster.
Service
Paycom Payroll Services
Erin, thank you for giving us the opportunity to resolve your concerns. We look forward to continued productive partnership with you and your organization.
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#1536500 Review #1536500 is a subjective opinion of poster.
Service
Paycom Payroll Services
Paycom's reply to:

Dom, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information or security question answers, please reach out directly to your HR/payroll team. If you are using the mobile app and would like additional assistance, please...
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#1470307 Review #1470307 is a subjective opinion of poster.
Service
Paycom Payroll Services
Carlos, we understand how that would be frustrating. Please contact your HR/payroll team and have them reset your security questions. If they need assistance, please have them contact their dedicated client support specialist. We will also share this feedback with...
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Review
#1458989 Review #1458989 is a subjective opinion of poster.
Service
Paycom Payroll Services
Leeza, we appreciate you contacting us. Our team has attempted to follow up with you regarding this matter using the email you provided when submitting your feedback. Periodically, when a new client or employee is entering their data in Paycom, they may inadvertently...
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#1450159 Review #1450159 is a subjective opinion of poster.
Service
Paycom Payroll Services
Tags
  • UNKNOWLEDGABLE STAFF
  • No Email Address Available
  • No Technical Support
  • No Online Chat
Luvenia, thank you for reaching out to us. You will need to connect with your HR/payroll team directly to reset your login. For more information, please visit: http://paycom.com/contact-us/tips/
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Review
#1450135 Review #1450135 is a subjective opinion of poster.
Service
Paycom Payroll Services
Paycom's reply to:

Paycom in Pasadena, Texas - What time soes direct deposit go jn

Daniel, thank you for reaching out to us. Direct deposit schedules will be determined based on when your company processes their payroll with Paycom and your individual financial institution. Please contact your HR/payroll team and financial institution for information regarding your question.
Review
#1423382 Review #1423382 is a subjective opinion of poster.
Service
Paycom Payroll Services

What time does direct deposit ho in in dallas

Paycom's reply to:

Paycom - I forgot my security questions

In order to reset your password without your security questions, you will need to reach out to your HR/payroll for assistance.
Review
#1413860 Review #1413860 is a subjective opinion of poster.
Service
Paycom Payroll Services

I can’t remember my security questions. I need to long into my paycom.

Paycom's reply to:

Paycom - Failure to File our Taxes

Jim, we are sorry to hear that you are unhappy with your experience with Paycom and appreciate you bringing it our attention. A member of our team will reach out to you regarding your comments and we will share your experience with our leadership team. We look forward to the opportunity to resolve this matter with your organization.
Review
#1361331 Review #1361331 is a subjective opinion of poster.
Service
Paycom Payroll Services
Cons
  • Poor service
Reason of review
Bad quality
Loss
$30000

After a horrendous implementation process, months of mistakes, and terrible customer service we fired Paycom. While our horrible experience with Paycom resulted in losing more than $30,000, it was our only option, since the system was never going to work as promised by the salespeople.

Once we moved on from Paycom, we thought this whole nightmare was behind us. We were dead wrong. We received notification from the IRS that Paycom neglected to file our taxes for three quarters. When we contacted Paycom, their response was that they did know they were supposed to file our taxes--which is nonsense.

We were told that someone from the Tax Department would get in contact with us. It's been more than a month, and no one has contacted us, and our repeated calls have gone no where. We get a standard response that "they are working on it, and they will call us back."

Since no one will get back to us, and we don't know who to contact, I am posting this review in hopes that we can get the help we need to get our taxes filed.