Reply by Paycom

Thank you for allowing us the opportunity to work together. Client success is of the utmost importance to us and we are glad you’re happy as a result of our efforts. We look forward to continuing to further our relationship.
14000 Quail Springs Pkwy #315, Oklahoma City, OK 73134, USA
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Update by user Feb 01, 2018

Called and they are working on reports.

Original review posted by user Jan 24, 2018

I am a CPA and used to refer my clients to Paycom. I also own their stock.

I have become increasingly frustrated with their reports and customer service. There is not a report that shows the payroll fees throughout the year. You must call them, request them to push reports and them manually add up the reports they push. This takes them time to do, last time I asked it took 2 days.

I have told many representatives their reports are lacking and the payroll fees shouldn't be that hard to find. I have used many different companies and will be referring others until they get this fixed.

Their reports system is also not user friendly. I love to support an Oklahoma company, but at this point, its not worth my efforts in the amount of lag time.

Product or Service Mentioned: Paycom Payroll Services.

Reason of review: Bad quality.

Preferred solution: fix the reporting.

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