Paycom's reply to:

Paycom - Failed System

Randy, we’re sorry you are frustrated. The password update frequency is a feature that controlled by your employer. We recommend reaching out directly to your HR/payroll team regarding your concerns and also recommend downloading our free mobile app from the Apple App Store or Google Play Store. The mobile app allows you to set up a quick login option such as 4-digit PIN, fingerprint or facial recognition. For more information, please visit: http://paycom.com/contact-us/tips/. We will also share your experience with the error message you are receiving with your company’s dedicated client support team. Thank you for reaching out to us.
ID
#1593202 Review #1593202 is a subjective opinion of poster.
Product
Paycom Website
Reason of review
Bad quality
Preferred solution
Fix your servers, security, and programming errors. Security questions are redundant and a waste of time. I'd think that email, password, last four of social would suffice.

Same comment as others: I have my password and username stored in my email under a folder called "Paycom Login". Why I do that is because I have numerous passwords and Paycom requires us to change the password every month which is ridiculous.

If your network is that vulnerable perhaps you need to look at that issue. But the problem: Even though I enter exact information for my username and password and last four of social I get the error page and it locks me out. This happens quite often. It isn't an HR issue.

This is a program error or server error on PayCom - period. FIX IT

Paycom's reply to:

Paycom - Login

Alexis, we’re sorry to see you are having trouble logging in. For assistance with resetting your login information, please reach out directly to your HR/payroll team to verify your username, security questions and/or reset your password. Additionally, we recommend downloading the free Paycom mobile app from the App Store or Google Play Store. You will have the ability to set up one of the quick login options available: 4-digit PIN, fingerprint or facial recognition dependent on your device capability. For more information, please visit: http://paycom.com/contact-us/tips/ Thank you.
ID
#1462205 Review #1462205 is a subjective opinion of poster.
Product
Paycom Website
Pros
  • People
Cons
  • Several lockouts
Reason of review
Work Experience or Job Application

I can't log in to approve my hours

Paycom's reply to:

Paycom - Every time I need to get on the site something goes wrong

We’re sorry to read you are frustrated and would like to learn more about your experience. The Paycom solution is available 24/7 as we are a SaaS provider. We recommend you download our free mobile app for iOS or Android, which allows you access the employee self-service portal when you need it. If you have any questions, please reach out to your HR/payroll team.
ID
#1396694 Review #1396694 is a subjective opinion of poster.
Product
Paycom Website

I do my computer work when i get home and your office is closed resulting in my time being wasted.

Paycom's reply to:

Paycom Payroll Services Review from Portland, Oregon

Our system was designed for simple and easy navigation. If your employer has purchased and enabled Employee Self-Service, you can access your information from any device that has an internet connection. If you are navigating our website at Paycom.com and looking for your employee information, please note the login button for Employee Self-Service is located in the upper left-hand corner of the website. There you will find pertinent employee information. We encourage you reach out to your payroll/HR department for more information on updating or changing your personal information within in the system.
ID
#870510 Review #870510 is a subjective opinion of poster.
Product
Paycom Website
Reason of review
Bad quality

The amanda show website works better than paycom! Paycom is the worst website ever imagined.

Try it on your phone, a lot of the buttons don't work. The important buttons you need to add and change information, dont work.

You can look at other useless things all over. But you can't do anything important or helpful.