Reply by Paycom

Our priority at Paycom is to maintain a culture of accountability that provides you with a true business partner that’s committed to your company. We strive to ensure all your questions are answered in a timely manner and that your information is completely accurate. Since this review was posted, we launched GL Concierge, giving our clients another valuable tool. While completely irregular in nature, we would like to learn more about this.
Tampa, Florida
Customer service
Price Affordability
Product or Service Quality
1 comment

Tax issues, told us they needed to deduct 20k right now and they had no reason why. Then they had to give us 12k back because they don't know what they are doing.

W2 issues we were supposed to get them free for two years. and then at 4.75 each after the fact. they deducted 28k and then when I told them I want my money they asked if they could have it in a payment plan.

GL-is a joke they charge you 2g for a converter that never worked and then they don't even offer a importable file into your quickbooks.

payroll issues- their payroll reps are rude atrocities (except Ivory Nice)

nickel and dime you to death

They lied cheated and stole their way right out of our company.

MANAGEMENT is the worst I have ever dealt with.

DO NOT go to this company for anything.

Product or Service Mentioned: Paycom Payroll Services.

Reason of review: Poor customer service.

Monetary Loss: $1.

Preferred solution: We are leaving I don't want anything... this company couldn't pay me to stay!!!! .

  • Payroll
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Please take notice that Paycom Payroll, LLC (“Plaintiff”) has initiated an action in the Hamilton County Court of Common Pleas (OH) – Paycom Payroll, LLC v. Reviewers 1-7 (Case A1603377) – due to allegedly false and disparaging statements published concerning Plaintiff on Pissed Consumer, including this review.

In the Action, Plaintiff seeks to subpoena the records of Opinion Corp (d/b/a for identifying information pertaining to the author of this and the other reviews. You may have a right to file and serve a response to the subpoena anonymously.

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