Reply by Paycom Aug 02, 2016

Paycom is dedicated to our one-to-one customer service model, where you always reach a person, not a recording or phone tree. We strive to ensure your questions are answered quickly. Please note, we hold ourselves to the highest standards to ensure your information is completely accurate and made available to you in a timely manner.
Truckee, California
1.6K views 2 comments

This company is a total joke.No back office or customer service.

They bring in customers with low $ promises and then charge later for everything you actually need, - that you thought was included. I'm a small business owner and we used Paycom for a couple of years.... can't believe it was that long(!). It was the worst business I've ever been associated with.

They made a ton of filing and calculation mistakes along the way.

Took time with IRS and state, etc, and when they were asked to get things fixed, they charged extra fees... to fix THEIR mistakes(!). They are rude and incompetent.

Please for the health of your business...stay away.

Review about: Payroll Services.

Review #635077 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Product or Service Quality
PRODUCT OR SERVICE Paycom Payroll Services
Reason of Review / Monetary Loss Bad quality / $15000
Preferred solution Not specified

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Please take notice that Paycom Payroll, LLC (“Plaintiff”) has initiated an action in the Hamilton County Court of Common Pleas (OH) – Paycom Payroll, LLC v.Reviewers 1-7 (Case A1603377) – due to allegedly false and disparaging statements published concerning Plaintiff on Pissed Consumer, including this review.

In the Action, Plaintiff seeks to subpoena the records of Opinion Corp (d/b/a for identifying information pertaining to the author of this and the other reviews. You may have a right to file and serve a response to the subpoena anonymously.

If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or before June 23, 2016, by emailing us at


Do you have any recommendations for Payroll and HRIS?